ELLA GRIFFIN
Summary
Strong organizational, multi-tasking and problem-solving skills15+ years’ experience in the multifamily industry . Technically savvy, can navigate through various social media platforms. Ability to work well in a high volume and stressful situations. Onesite/Real Page/Yardi 8 and similar property management software
Overview
2026
2026
years of professional experience
Work History
Leasing Consultant
Greystar
09 2020 - 07 2021
- Worked Renewals to maintain occupancy
- Maintened 98% occupancy on 180 unit asset
- Worked all online leads through lead tracking system, Knock.
- Assisted residents with work orders and followed up to assure resident satisfaction
- Delivered informative online property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Leasing Consultant
Celtic Property Management
07 2019 - 03 2020
- Responsible for assisting teammates with leasing and processing Section 8 applications on a 312 unit asset.
- Worked daily with Compliance Department to ensure accuracy of lease documents.
- Helped team stabilize occupancy & income within 6 months, resulting in sale of asset.
- Assisted prospective tenants in paperwork completion to facilitate smooth move-in processes.
- Coordinated with maintenance teams to ensure apartments were move-in ready, improving tenant move-in experience.
Assistant Community Manager
Block Multifamily Group
09 2015 - 04 2017
- Performed evictions, filed writ’s and utility cut-offs as required on delinquent rents
- Streamlined rent collection processes, resulting in improved on-time payments and reduced delinquencies.
- Consistently collected 95% + of monthly GPR on 396 unit asset
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Provided leadership, guidance and support to staff members.
Leasing Consultant
AAA Staffing
01 2023 - 05 2025
- Provided exceptional customer service through prompt responses to inquiries from prospective clients via email or social media platforms.
- Handled tenant leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Assist as leasing/manager on a temporary basis as needed per assignment.
- Effectively use tools for managing online lead tracking systems.
Community Manager
Friedman Real Estate
05 2025 - Current
- Responsible for managing 158 unit asset
- Rent Collection
- Vendor relations
- Supervise maintenance staff
- AP/AR
- Manage Lease Renewals
- Produce reports about community activities to keep owners, directors and tegional property managers informed.
Education
General
Pleasanton High School
05.1988
Timeline
Leasing Consultant
Greystar
09 2020 - 07 2021
Leasing Consultant
Celtic Property Management
07 2019 - 03 2020
Assistant Community Manager
Block Multifamily Group
09 2015 - 04 2017
Leasing Consultant
AAA Staffing
01 2023 - 05 2025
Community Manager
Friedman Real Estate
05 2025 - Current
General
Pleasanton High School