- Drawing and Painting
- Creative Writing
- Team Sports
- Reading
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Fundraising Events
- Crafting and DIY Projects
Ella Gustafson
Medfield,MA
Summary
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Cathleen Farrell
12.2024 - Current
- Created safe and nurturing learning environment for preschoolers.
- Organized classroom materials and resources to enhance learning experiences for students.
- Supervised children during in-classroom activities and on playground.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Encouraged children to interact with each other and participate in group activities.
- Created safe and welcoming classroom environment, ensuring all children felt valued and included.
- Organized and supervised large and small group activities.
Cafe Worker
Meagan Lambton
06.2025 - 08.2025
- Operated espresso machine and prepared a variety of coffee beverages.
- Maintained cleanliness and organization of workstations and dining areas.
- Trained new staff on cafe procedures and customer interaction techniques.
- Resolved customer complaints effectively, enhancing overall satisfaction levels.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared salads, soups and sandwiches for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Restaurant Hostess/Server
Trevon Robinson
06.2024 - 08.2024
- Greeted and seated guests promptly, ensuring positive first impressions.
- Collaborated with servers and kitchen staff to coordinate seamless service.
- Maintained cleanliness and organization of host station for efficient operations.
- Monitored dining area for guest satisfaction, proactively addressing needs.
- Answered customer questions about hours, seating, and menu information.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Seated patrons based on guest preferences and seating availability.
Cafe Server
Dennis Budwey
11.2023 - 06.2024
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for guests.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Inspected dishes and utensils for cleanliness.
- Assisted in training new hires, sharing best practices for excellent customer service and cafe procedures.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
Education
No Degree -
Medfield Highschool
88 South St, Medfield MA06-2027
Skills
- Attention to detail
- Cleaning and organization
- Flexible schedule
- Customer service
- Teamwork and collaboration
- Greeting guests
- Strong multitasking
Certification
- First Aid/CPR Certified
Interests
Timeline
Cafe Worker
Meagan Lambton
06.2025 - 08.2025
Assistant Teacher
Cathleen Farrell
12.2024 - Current
Restaurant Hostess/Server
Trevon Robinson
06.2024 - 08.2024
Cafe Server
Dennis Budwey
11.2023 - 06.2024
No Degree -
Medfield Highschool