Proven leader with extensive experience at Starbucks, adept in operations management and customer relations. Excelled in enhancing sales growth and team motivation, achieving significant improvements in service quality. Skilled in strategic planning and staff training, consistently fostering strong customer rapport and workplace efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.