Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Ella Hamilton

Bardstown,KY

Summary

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.

Overview

4
years of professional experience
1
Certification

Work History

Amazon Corp.

Amazon Return Worker
08.2023 - Current

Job overview

  • Moved large and bulky items manually or with pallet jacks or forklifts
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors
  • Compared merchandise invoices to items actually received
  • Received and counted stock items, recording data manually or on computer for inventory purposes
  • Stocked shelves, racks and bins with new or transferred merchandise
  • Packed and unpacked items, checking breakables before stocking on shelves.

WSP

Call Center Representative
03.2023 - 07.2023

Job overview

  • Attended regular training sessions on updates and changes within the industry or organization.
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Maintained records of customer interactions, transactions, comments, and complaints.
  • Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
  • Monitored call queues in order to prioritize incoming calls by urgency or importance level.
  • Maintained high levels of professionalism while interacting with customers via phone or email.

JPMorgan Chase

Mail Room Clerk
04.2022 - 02.2023

Job overview

  • Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
  • Maintained a well-organized mailroom, enabling quick retrieval of tax forms and correspondence for employees.
  • Exercised discretion, respected privacy and maintained confidentiality.

Different Families

Care Giver
03.2020 - 01.2023

Job overview

  • Procured proper equipment for clients with limited mobility
  • Drove clients to doctors' appointments and social outings
  • Monitored health and well-being of clients and reported significant health changes
  • Performed chores and light housekeeping around client's residence
  • Encouraged client independence as much as possible to promote mental and physical fortitude
  • Organized oral medications for clients following dosage and schedule requirements
  • Cooked and served meals to clients according to dietary needs
  • Contacted medical providers on behalf of clients to follow up on appointments
  • Picked up groceries, prescriptions and other items for clients
  • Consulted with client care team to continually update care plans
  • Helped clients perform grooming, bathing and other hygiene tasks.

Education

Murray State University
Murray, KY

No Degree from Nursing
12.2027

Thomas Nelson High School

High School Diploma
05.2021

Skills

  • Facilities Maintenance
  • Heavy Lifting
  • Delivery Scheduling
  • Data Entry
  • Inventory Management
  • Health and Safety Regulations
  • Customer Service
  • Skilled Collaborator
  • Rapid & Adaptive worker
  • Effective cross functional communicator

Certification

  • CRP

Timeline

Amazon Return Worker

Amazon Corp.
08.2023 - Current

Call Center Representative

WSP
03.2023 - 07.2023

Mail Room Clerk

JPMorgan Chase
04.2022 - 02.2023

Care Giver

Different Families
03.2020 - 01.2023

Murray State University

No Degree from Nursing

Thomas Nelson High School

High School Diploma
Ella Hamilton