Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
4
years of professional experience
1
Certification
Work History
Amazon Corp.
Amazon Return Worker
08.2023 - Current
Job overview
Moved large and bulky items manually or with pallet jacks or forklifts
Packed products into designated boxes, taking care to protect items from damage or shifting during transport
Recommended disposal of obsolete stocks to write off unsellable items from inventory
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors
Compared merchandise invoices to items actually received
Received and counted stock items, recording data manually or on computer for inventory purposes
Stocked shelves, racks and bins with new or transferred merchandise
Packed and unpacked items, checking breakables before stocking on shelves.
WSP
Call Center Representative
03.2023 - 07.2023
Job overview
Attended regular training sessions on updates and changes within the industry or organization.
Processed orders, forms, applications, and requests accurately and efficiently.
Maintained records of customer interactions, transactions, comments, and complaints.
Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
Monitored call queues in order to prioritize incoming calls by urgency or importance level.
Maintained high levels of professionalism while interacting with customers via phone or email.
JPMorgan Chase
Mail Room Clerk
04.2022 - 02.2023
Job overview
Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
Maintained a well-organized mailroom, enabling quick retrieval of tax forms and correspondence for employees.
Exercised discretion, respected privacy and maintained confidentiality.
Different Families
Care Giver
03.2020 - 01.2023
Job overview
Procured proper equipment for clients with limited mobility
Drove clients to doctors' appointments and social outings
Monitored health and well-being of clients and reported significant health changes
Performed chores and light housekeeping around client's residence
Encouraged client independence as much as possible to promote mental and physical fortitude
Organized oral medications for clients following dosage and schedule requirements
Cooked and served meals to clients according to dietary needs
Contacted medical providers on behalf of clients to follow up on appointments
Picked up groceries, prescriptions and other items for clients
Consulted with client care team to continually update care plans
Helped clients perform grooming, bathing and other hygiene tasks.