Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Hultman

oxford

Summary

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

3
3
years of professional experience

Work History

Certified Nursing Assistant

ProHealth Care
11.2022 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Adapted to high stress and intense situations, working efficiently to ensure proper protocol and standards in the workplace.

Front Desk Receptionist

Be Fitness And Wellness Center
06.2022 - 01.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Collected room deposits, fees, and payments.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.

Education

Bachelor of Science - Nursing

Miami University
Oxford, OH
05-2027

High School Diploma -

Waukesha North High School
Waukesha
05-2023

Skills

  • Consistent team contributor
  • Attention to detail
  • Customer service
  • Organizational time strategies
  • Accurate data entry
  • Analytical problem-solving
  • Effective team engagement
  • Appointment coordination
  • Clear and concise communication

Timeline

Certified Nursing Assistant

ProHealth Care
11.2022 - Current

Front Desk Receptionist

Be Fitness And Wellness Center
06.2022 - 01.2024

Bachelor of Science - Nursing

Miami University

High School Diploma -

Waukesha North High School

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