Yoga
Ella Hunter
Honolulu,HI
Work Preference
Summary
Thoughtful and experienced hospitality professional with a strong foundation in customer service, operations, and team leadership. Over two years of hands-on experience hosting, barista-ing, managing café operations, catering, and bar-backing in a fast-paced, guest-centered environment. Known for fostering a warm and welcoming environment with both guests and fellow team members. Brings a deep commitment to service, adaptability, and collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
DSQUARED
Seattle, WA
09.2022 - 09.2024
- Greeted guests upon arrival, seating them promptly and offering menus to ensure an exceptional first impression.
- Managed dining room layout to maximize space and optimize server efficiency during peak hours.
- Assisted servers with seating arrangements and guest needs, including special requests and addressing complaints.
- Maintained cleanliness and organization of the lobby and dining area, ensuring a welcoming atmosphere.
- Delivered superior customer service, handling guest concerns and ensuring smooth transitions throughout the dining experience.
Cafe Manager
DSQUARED
Seattle, WA
09.2022 - 09.2024
- Managed daily operations to ensure efficiency, high-quality standards, and customer satisfaction.
- Evaluated financial performance, including sales and profit metrics, to drive strategic decisions and meet budget targets.
- Supervised staff, delegating tasks, setting priorities, and fostering a collaborative team environment.
- Conducted regular equipment inspections and maintenance to ensure safety and proper functionality.
- Monitored inventory levels to ensure timely restocking and minimize waste, optimizing supply chain management.
- Upheld cleanliness and hygiene standards in compliance with health regulations.
- Engaged with customers to resolve menu queries, concerns, and special requests, ensuring positive experiences.
- Delivered excellent service by proactively addressing guest feedback, ensuring satisfaction and repeat business.
- Trained staff on restaurant policies, guest service techniques, and communication skills to enhance customer interaction.
- Oversaw food quality and presentation, ensuring consistency and adherence to company standards.
- Assisted kitchen staff in food prep, including cutting vegetables, preparing side dishes, and ensuring accurate order delivery.
- Recruited, trained, and mentored new employees, fostering a productive, positive work environment.
- Conducted performance evaluations and provided leadership to ensure team growth and operational success
Barista
DSQUARED
Seattle, WA
03.2023 - 09.2024
- Prepared and served high-quality specialty coffee drinks, including lattes, cappuccinos, and Americanos, tailored to customer preferences.
- Assisted in the preparation of baked goods and maintained inventory levels, ensuring a well-stocked service area.
- Ensured cleanliness of workstations, including wiping down counters, washing dishes, and keeping floors tidy.
- Operated espresso machines and grinders, troubleshooting minor issues and ensuring optimal equipment performance.
- Collaborated with team members to ensure efficient service during busy hours and maintained a positive, high-energy work environment.
Assistant Bartender
DSQUARED
Seattle, WA
06.2024 - 09.2024
- Assisted bartenders with drink preparation, following recipes for cocktails, beer, wine, and non-alcoholic beverages.
- Monitored alcohol consumption to ensure adherence to local regulations, ensuring a safe environment for guests.
- Conducted regular inventory checks, replenishing supplies and organizing bar stock to maintain efficiency.
- Managed POS system transactions, processing payments and ensuring accurate order entry.
- Performed opening and closing duties, ensuring the bar area remained clean and organized.
Education
Bachelor of Science - Environmental Conservation Sciences And Fine Art
University of Hawaii At Manoa
05-2028
Skills
- Hospitality service expertise
- Guest experience and engagement
- Team leadership and collaboration
- Barista and bar-back skills
- Event and catering support
- Operational oversight
- Problem solving and adaptability
- Strong work ethic and reliability
- Attention to detail
- Calm under pressure
- POS systems
- Inventory management
- Coffee and espresso preparation
- Food safety and sanitation
- Multitasking in fast-paced environments
- Basic Food Prep
- Opening & Closing Procedures
Certification
- Food Handler's permit
- MAST permit
Personal Information
Education and Training
true,other
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Coffee
Art
Nature
Sustainability
Timeline
Assistant Bartender
DSQUARED
06.2024 - 09.2024
Barista
DSQUARED
03.2023 - 09.2024
Host
DSQUARED
09.2022 - 09.2024
Cafe Manager
DSQUARED
09.2022 - 09.2024
Bachelor of Science - Environmental Conservation Sciences And Fine Art
University of Hawaii At Manoa
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