Ella Ioanis

• Assume comprehensive managerial duties during general manager absences, ensuring smooth business operations.

• Drive team performance through effective task delegation and motivational strategies, resulting in improved morale and productivity.

• Implement operational enhancements to streamline workflow and meet critical deadlines.

• Successfully meet heightened expectations in managerial role, providing insightful perspective on business operations.

• Mentored staff, boosting morale and performance, fostering a culture of excellence.

• Monitored daily operations with precision, identifying areas for improvement.

• Pioneered customer service protocols, elevating guest satisfaction scores.

• Cleaned and maintained kitchen equipment regularly.
• Provided support to crew members, facilitating quick food preparation and delivery.
• Distributed food to team members with efficiency in high-volume environment.
• Prepared average of Number orders each shift.
• Implemented cost-saving measures by optimizing portion control without compromising dish quality or presentation.
• Monitored line efficiency and implemented improvements for increased productivity.
• Increased kitchen efficiency by streamlining grill station operations and optimizing workflow.

• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
• Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
• Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.