Ella Lundy

• Coordinated shipping schedules, ensuring timely deliveries and increased customer satisfaction rates.
• Streamlined communication between drivers and customers, ensuring timely pickups and deliveries.
• Enhanced customer satisfaction by ensuring timely and accurate food deliveries.
• Navigated challenging traffic situations calmly while ensuring timely deliveries and minimizing delays.
• Operated material handling equipment safely while loading or unloading deliveries.
• Verified daily deliveries against shipping instructions before delivering to customers.
• Improved customer satisfaction by providing exceptional service, timely deliveries, and clear communication.
• Enhanced customer satisfaction through timely and accurate deliveries.
• Make sure all pallets & banded together board are done correctly & in a timely manner.
• Make sure all products that aren’t supposed to get wet have a plastic tarp strapped to them as well (only do when weather coming)
• Communicate to others who are picking & the ones who are using machines.

• making sure products are picked & ready for customer before they arrive in the curbside location.

• once customer alerts us they are in a certain spot we will grab the items, inspect them for damage. If no damage walk out to the customer in a timely manner.

• greet customer. Ask for a valid ID then help customer load items into the vehicle.

• give customer our appreciation card & talk about the survey on the bottom of the card. And how it helps me & my mangers know what is good & what can change.

• lastly thank your customer.

• Exhibited proficiency in operating specialized equipment used in vault operations, optimizing workflow processes as needed.
• Demonstrated an exceptional level of accuracy in balancing large sums of money daily without error or discrepancy.
• Maintained a secure and organized work environment for efficient cash handling and management.
• Balanced staff and vault at end of day and secured monies in accordance with established procedures.
• Count each bags that will be sent to register and or the head cashier.
• Send money via tubs that are linked to each register.
• Make bags for the next day.
• Make sure if there is a deposit being sent to the bank that, this is done before you leave the vault. Make sure all money is correct & everything matches.
• Before you’re done you have to make sure that the system matches what you have in the vault.

• Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
• Kept facilities clean, neat, and organized to give areas professional and fresh appeal. With picking up any trash or debri.
• Collect all carts that are sitting in the car corrals.
• Escorted drivers to vehicles and helped load or carry large items.
• Follow customers out to car who use the electric scooters, once you are finished helping the customer, bring the scooter in & plug it in so it’s ready for the next customer.

• used for loading flat trucks with large lumber & other large & long products.

• insuring your tank is full & and ready to be used

• organizing the lot of deliveries moving products in a certain location & manner.

• making sure things that are stacked look safe & sturdy

• make sure you do a machine walk around daily. which is looking for an issues, leaks, tire tread, the tanks. If not looking good I grab start a tag which states what the issues are then give it to a manger so they can have someone come in & fix it

• Stocked designated items on shelves, end caps and displays.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
• Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations
• Tasks: putting away products that came in. Grab a pallet of products then go through the pallet & put the items away in correct location using the RF scanner phones. If need new location make sure it’s staged correctly & that the correct of number of items you put into that lot is correct as well. Your phone should match what you did if done correctly.
• Cleaning up boxes from isles or bays and dispose of them.

• Investigated and resolved variances in inventory counts on monthly basis.
• Managed all related documentation and records for department.
• Performed data entry and completed proper paperwork.
• Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
• Count stock & write it on you’re form
• Make sure the count is not off or over
• Make sure areas look nice & it’s easy to grab when in a rush.

• Provided expert guidance on best practices for tagging and categorization, elevating overall team performance.
• Coordinated staff and student activities to promote a safe and productive learning environment.
• Established strong working relationships with internal stakeholders, fostering a collaborative environment focused on achieving shared goals.
• Troubleshot issues related to tags and taxonomies, proactively identifying solutions to improve user experience.

• put products in correct formats for shipment

• this includes bagging products that need to be bagged before shipment.

• making sure the correct warning Stickers are on the right package & that it is in easily visible, as well as other labels or scan bars.

• count the correct number of products that go into the bag then seal it, as well as putting labels & warning labels on

• once pallet is complete fill out pallet form put it in correct location for operators & then start with a new pallet.

• Collaborated with other operators to optimize work processes, resulting in increased efficiency during project execution.
• Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
• Due daily walk around to insure the cherry picker is good & still in osha standard.
• Make sure to have you’re self clip into a harness.
• Stay cautious as you drive so you know where other cherry pickers may be working.
• I’d pick orders in a timely manner
• Make sure to keep all products on the pallets & if it starts to get high, I wrap my pallet a bit so as I go to finish this order the product on my pallet won’t fall off.
• I would pick about 100+ products and hr for my orders.

• Inspected equipment for defects and performed repairs or maintenance tasks.

• helping anyone in the building get down pallets or items from the racks.
• help load trucks, box trucks, & flat
• help customers & employees get down needed pallets & product

• us machine to clean up lumber yard to make sure everything is stacked nicely & the operators have room to grab things when needed.

• being available to help anyone with heavier products with the forklifted, instead of loading it by man power.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Assessed equipment for damage, wear, battery life, and fluid levels.

• Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
• Loaded and unloaded trucks.
• Put all products back in correct locations using your RF Scanner phone.
• If spot is full find a nice spot overhead to put it, if the overhead seems so be one of a bunch on products then I would start a pallet so that I can put it on the racks & have more overhead space for boxes that need to be there.
• Using spotters & forklift operators to put up & take down products.

•the products in receiving will be on sliver carts if not grab a cart & load it up with products.

• Worked outdoors in weather conditions to care for plants and serve customers.
• Maintained walkways and paths throughout gardens for safe navigation.
• Maintained a clean and inviting garden center environment for both employees and customers alike.
• Watered plants every week and regularly checked for naturally wilted parts to remove.
• Building & putting out displays like mowers, snowblowers, wheels barrows, grills & more
• Making sure the ground is salted at all times during the winter seasons as well as shoveling.
• Make sure shelves are stocked at all time for customers needs & for an easy grab.
• Make sure forklift drivers are getting the trucks of mulch, sod, rocks and more in a timely manner with the spotter making sure the area is safe.
• Also helping customers get down items that require any ladder or equipment.

• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
• Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

• Collaborated with team members to ensure timely completion of orders during peak demand periods.
• Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
• Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
• Excellent communication skills, both verbal and written.
• Would make sure we have things ready to go for flat trucks & box trucks when they arrive.
• Using our forklift carefully to make sure the product are on the truck nicely & neat.
• Making sure all paper work is provided to the driver and as well as the customer when they receive there products.

As a cashier I had many responsibilities. If I was had cashier, I would come early in the morning to start up all the registers and get the money into the self registers, as well as opening them all up and making sure they are functionable and ready to go for our employees and customers. With that is during the day employees need money I would be informed that I would have to go to my drawer and give the money. Other than that, I would help customers check out even if I was sitting at the self checkouts. I help customers hold things scan things talk about our new cards that we have available for them to save money with. Make sure each associate gets their brakes on time and their lunches. I would help the customer who have complaints seeing how I can help them & make them satisfied.

• Optimized workflow efficiency by creating detailed documentation of service desk procedures and best practices.
• Streamlined service desk operations for increased productivity through effective task prioritization and time management.
• Identified potential areas of improvement within the Customer Service Desk operation by analyzing trends in common customer inquiries or complaints
• Helping customers return bad, broken or unwanted products.
• Help customers order a certain product for them with company computers.
• Answering a questions or calls that we get throughout the day.
• Making sure the RTV bin when full get brought back to receiving & exchange for an empty one.
• Make sure all order up at service desk look nice & in order.

• helping customers with an issues with orders