Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Mendoza

Jacksonville

Summary

Dynamic professional with experience supervising daily operations in fast-paced environments. Skilled in cash handling, conflict resolution, and training team members to uphold high service standards. Committed to driving efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Shift Leader

Marcos Pizza
Newnan, GA
10.2021 - 09.2025
  • Supervised daily operations, ensuring efficient workflow and high-quality service.
  • Trained new team members on procedures and customer service standards.
  • Assisted in inventory management, maintaining stock levels and minimizing waste.
  • Implemented team schedules to optimize staffing during peak hours.
  • Resolved customer complaints promptly, enhancing overall satisfaction ratings.
  • Coordinated food preparation and delivery processes to meet order demands.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Education

Associate of Science - Entrepreneurship

West Georgia Technical College
La Grange, GA
05-2028

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Strong verbal and written communication
  • POS system operation
  • Inventory counts

Timeline

Shift Leader

Marcos Pizza
10.2021 - 09.2025

Associate of Science - Entrepreneurship

West Georgia Technical College