Ella Miller
Student
Kalamazoo ,MI
Summary
Dynamic professional with extensive experience in customer-focused roles. Excelled in creating engaging activities for children at Cornerstone AFC Management Group LLC and providing exceptional service at Ben's Pretzels. Skilled in Spanish language, POS systems, and team collaboration. Proven ability to enhance customer satisfaction and streamline operations.
Overview
3
3
years of professional experience
1
1
Language
Work History
Childcare Provider
Cornerstone AFC Management Group LLC
06.2024 - 08.2024
- Developed age-appropriate activities and crafts to engage children.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Baker/Cashier
Ben's Pretzels
06.2023 - 05.2024
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Retail Sales Associate
The Olive Branch Boutique LLC
08.2021 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Arts - English, Spanish
Kalamazoo College
Kalamazoo, MI06-2026
Skills
Spanish Language Proficiency
Customer service
Cash handling
POS systems
Customer service excellence
Team collaboration
Attention to detail
Cleaning and sanitizing
Timeline
Childcare Provider
Cornerstone AFC Management Group LLC
06.2024 - 08.2024
Baker/Cashier
Ben's Pretzels
06.2023 - 05.2024
Retail Sales Associate
The Olive Branch Boutique LLC
08.2021 - 09.2022
Bachelor of Arts - English, Spanish
Kalamazoo College
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