Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ella Nelson

Chicago,Illinois

Summary

Dynamic and dedicated professional with extensive experience in handling, and distribution of food. I volunteered in food pantries for many years with the church skilled in crisis intervention and effective communication. Proven ability to foster supportive environments and good communication with others. Ensuring safety and well-being.

Overview

28
28
years of professional experience

Work History

Residentual Aid

Delta- T Group
Oakbrook, Illinois
06.2016 - Current
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exhibited respect, friendliness, and readiness to assist as needed.
  • Developed and maintained courteous and effective working relationships.

Resident Assistant

The Youth Campus
Park Ridge, IL
03.2000 - 03.2012
  • Facilitated conflict resolution among residents, fostering a supportive community environment.
  • Developed and implemented engaging programs to enhance resident participation and well-being.
  • Assisted in the onboarding and training of new staff, ensuring adherence to organizational policies.
  • Conducted regular safety checks, maintaining compliance with health and safety regulations.
  • Monitored resident behavior, providing guidance and support to encourage positive interactions.
  • Collaborated with mental health professionals to address resident concerns effectively and compassionately.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.

Case Manager

Lawrence Hall Youth Services
Chicago, IL
02.1998 - 07.2008

I advocated for young adults. I stabilized living arrangements, and responsible for interacting with the courts legal concerns, and The Department of Child Services.

Education

High School Diploma -

Northwestern High School
Detroit, MI

Bachelor of Arts - Biology

Oakland University
Rochester, Michigan, MI

Skills

Volunteered 2 years for Food Summer Program ( Catholic Charity ) It required a test to certify

Crisis intervention trainings ( 10 yrs)

Cardiac Pulmomary Recessitation

( 10 yrs / CPR )

  • Food preparation
  • Cleaning procedures
  • Food handling
  • Meal preparation
  • Sanitation procedures
  • Stock rotation
  • Food presentation
  • Recipe adaptation
  • Meal serving

Additional Information

I was the supervisor of a group

home for 3 years. Lawrence Hall Youth Services ( Ages 12years to 18 years )

Timeline

Residentual Aid

Delta- T Group
06.2016 - Current

Resident Assistant

The Youth Campus
03.2000 - 03.2012

Case Manager

Lawrence Hall Youth Services
02.1998 - 07.2008

High School Diploma -

Northwestern High School

Bachelor of Arts - Biology

Oakland University