Summary
Overview
Work History
Education
Skills
Timeline
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Ella Nolan

Summary

Driven by a passion for nurturing growth and development, I leveraged my expertise in advanced mathematics and exceptional multitasking abilities at Caregiver Services Inc. Achieved significant improvements in children's and student's learning outcomes, demonstrating reliability and a proactive approach to both educational and caregiving challenges. Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise. Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.

Overview

6
6
years of professional experience

Work History

Nanny

Caregiver Services Inc.
05.2024 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene, and socialization.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
  • Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards.

Pet Sitter

Caregiver Services Inc.
05.2024 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.

Hostess/Busser

Michaelangelos Italian Restaurant And Wine Bar
09.2019 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Implemented improvements in reservation system management resulting in fewer scheduling conflicts or overbooking during high-volume periods.
  • Participated in regular team meetings to share ideas, discuss challenges, and strategize for continued success in providing top-notch customer experiences.
  • Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
  • Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
  • Relayed guest comments or suggestions to the manager on duty for further action.
  • Multi-tasking skills


Math Tutor Volunteer

Boston University
09.2023 - 05.2024
  • Calculus 1 and Statistics 1 Tutor
  • Adapted instructional approaches based on ongoing assessment data, ensuring that intervention strategies were relevant and effective for each learner''s needs.
  • Contributed to a positive and inclusive learning community by actively engaging with fellow tutors and educators in discussions around teaching strategies, resources, and student progress.
  • Prepared students for standardized testing by reviewing essential skills and providing test-taking strategies, resulting in higher scores overall.
  • Utilized technology such as online resources and educational software programs to enhance the tutoring experience and facilitate deeper comprehension of material.
  • Boosted students'' problem-solving abilities through the use of creative techniques and critical thinking exercises.
  • Increased confidence levels among struggling learners through consistent encouragement and reinforcement of their growing mathematical skills.
  • Communicated regularly with parents/guardians regarding student performance updates, maintaining an open dialogue about progress toward established goals.
  • Provided constructive feedback on homework assignments, quizzes, tests, and projects, enabling students to recognize areas for improvement and achieve academic growth.
  • Promoted collaboration among students by organizing group study sessions that fostered teamwork and collective problem-solving abilities.
  • Assisted in the development of school-wide math curriculum improvements, collaborating with fellow educators to create effective strategies for student achievement.
  • Implemented various teaching methods to accommodate diverse learning styles, leading to increased student engagement and success.
  • Tutored [3] students per week in private sessions using detailed lesson plans.

Cafe Worker

Luna Bakery Cafe
05.2023 - 08.2023
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
  • Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.

Math Tutor

Cleveland Heights - University Heights School District
05.2019 - 08.2023
  • Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Explained math concepts in caring and encouraging environment to help kids thrive and learn.
  • Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
  • Developed and implemented individualized lesson plans for each student, tailored to their individual needs.
  • Utilized diverse teaching strategies and resources to help students better understand math concepts.
  • Monitored student progress and provided timely feedback on performance reports to assist with goal-setting.
  • Created and shared math resources and materials to boost student comprehension.
  • Promoted a positive learning environment by establishing clear expectations and encouraging active participation during tutoring sessions.
  • Developed positive relationships with students and parents, fostering open communication about progress and areas for growth.
  • Collaborated with teachers to align tutoring strategies with classroom instruction for seamless reinforcement of key concepts.

Camp Counselor

Swoosh Camps
05.2021 - 08.2021
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.

Food Runner

The Tavern Company
05.2018 - 08.2019
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Collaborated well with other food runners to deliver orders accurately.
  • Delivered correct food items to tables according to order documentation.
  • Cleaned and sanitized food preparation and serving areas.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Restocked food supplies in the kitchen and organized storage areas.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Education

Bachelor of Science - Mechanical Engineering

Boston University
Boston, MA
05.2027

High School Diploma -

Hathaway Brown School
Shaker Heights, OH
06.2023

Skills

  • High-level Calculus
  • High School Math
  • Applied Mathematics
  • Algebra
  • Advanced Mathematics
  • Expert Problem Solving
  • Math skill evaluation
  • Middle School Math
  • Pre-Calculus
  • Patience and understanding
  • Friendly
  • Reliability and Trustworthiness
  • Approachable
  • Schedule Management
  • Toddler care experience
  • Valid Driver's License
  • Child Development
  • Activity Planning
  • Linear algebra knowledge
  • Software Development
  • Computer Coding
  • Customer Service
  • Strong multitasking
  • Active Learning

Timeline

Nanny

Caregiver Services Inc.
05.2024 - Current

Pet Sitter

Caregiver Services Inc.
05.2024 - Current

Math Tutor Volunteer

Boston University
09.2023 - 05.2024

Cafe Worker

Luna Bakery Cafe
05.2023 - 08.2023

Camp Counselor

Swoosh Camps
05.2021 - 08.2021

Hostess/Busser

Michaelangelos Italian Restaurant And Wine Bar
09.2019 - Current

Math Tutor

Cleveland Heights - University Heights School District
05.2019 - 08.2023

Food Runner

The Tavern Company
05.2018 - 08.2019

Bachelor of Science - Mechanical Engineering

Boston University

High School Diploma -

Hathaway Brown School

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Ella Nolan