Summary
Overview
Work History
Education
Skills
Timeline
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Ella Pack

Lawson,MO

Summary

I have been working as a Lifeguard and Head Lifeguard and am certified with over 2 years of experience in pool safety, emergency response, and customer service. Skilled in CPR, first aid, and conflict resolution, with a strong ability to stay calm under pressure. Known for kind customer service, teamwork, and ensuring a safe, enjoyable experience for all guests. Seeking a new opportunity where I can contribute my skills to a dynamic team and further develop my leadership abilities.

Overview

2
2
years of professional experience

Work History

Head Lifeguard

Excelsior Springs Community Center
02.2023 - Current

• Supervising patrons.

• Providing customer service.

• Enforcing pool rules and regulations.

• Preventing emergences.

• Regularly practiced CPR and first aid skills.

• Strong swimmer.

• Respond promptly to emergencies.

• Leading and training other lifeguards.

• Assisting patrons with questions or concerns in a friendly and respectful manner.

• Assist in maintaining a clean, safe, and welcoming environment.

Education

Homeschooled/online BYU-Idaho University
Lawson, MO

Skills

  • Customer service
  • Team management
  • Staff supervision
  • Emergency response
  • Lifeguard training
  • Public safety
  • Patience and empathy
  • Certified in CPR/AED
  • Rules enforcement
  • Relationship building
  • Decision-making
  • Teamwork and collaboration
  • Critical thinking
  • CPR certified
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Professionalism

Timeline

Head Lifeguard

Excelsior Springs Community Center
02.2023 - Current

Homeschooled/online BYU-Idaho University

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Ella Pack