Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Ella Palmer

Lancaster,OH

Summary

Resourceful Team Worker known for high productivity and efficient task completion. Skilled in implementing effective coaching strategies, Excel in communication, leadership, and problem-solving, ensuring seamless operations and team cohesion. Bringing several years' experience and a flexible, outgoing mentality.

Overview

3
3
years of professional experience

Work History

Team Trainer

Target
Lancaster, OH
10.2023 - 08.2024
  • Maintained up-to-date knowledge of relevant technologies used by the organization.
  • Recommended strategies for improving overall efficiency of the team's workflow processes.
  • Provided guidance to team members on best practices in customer service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Instructed new team members on correct procedures for operations.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.

Team Trainer

Hardee's Restaurant
Lancaster, OH
07.2022 - 10.2023
  • Operated cash registers accurately when ringing up purchases for customers.
  • Cleaned and stocked produce shelves, ensuring freshness of all items.
  • Performed daily maintenance tasks such as cleaning work areas, equipment, and utensils.
  • Checked temperatures of coolers and freezers regularly to maintain food safety standards.
  • Adhered to health codes while handling food items safely and hygienically.
  • Provided customer service by responding to questions and requests in a timely manner.
  • Maintained up-to-date knowledge of relevant technologies used by the organization.
  • Instructed new team members on correct procedures for operations.

Cashier

Walmart
Lancaster, OH
06.2021 - 04.2022
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Lancaster High School
Lancaster, OH
05-2023

Bachelor of Science - Psychology

The Ohio State University

Skills

  • New Employee Training
  • Cross-training skills
  • Team development strategies
  • Active Listening
  • POS Systems
  • Cash Handling
  • Safe Food Handling
  • Customer Service
  • PPE use
  • Safe cleaning with chemicals

Affiliations

  • I am currently a college student working towards my dreams, in the down time I like to paint, spend time with friends and family, or even curl up to read a good book!

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Team Trainer

Target
10.2023 - 08.2024

Team Trainer

Hardee's Restaurant
07.2022 - 10.2023

Cashier

Walmart
06.2021 - 04.2022

High School Diploma -

Lancaster High School

Bachelor of Science - Psychology

The Ohio State University

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Ella Palmer