Ella Pearson
Tyrone,PA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Server
Longhorn Steakhouse
05.2021 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Food Service Team Member
DelGrosso's Park
05.2018 - 05.2021
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.
- Earned recognition from management for consistent punctuality, strong work ethic, and excellent teamwork skills.
- Demonstrated flexibility in adapting to changing schedules or tasks as needed to accommodate fluctuating business demands successfully.
Lifeguard
Tyrone Community Pool
06.2020 - 09.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Prevented accidents through regular equipment inspections and maintenance.
Education
Bachelor of Science - Nursing
Mount Aloysius College
Cresson, PA12.2024
High School Diploma -
Tyrone Area Highschool
Tyrone, PA06.2021
Skills
- Organized
- Exceptional communication
- Team Player
- Detail Oriented
- Compassionate
- Professional Appearance
- Safe
Certification
- First Aid Certification - American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Timeline
Restaurant Server
Longhorn Steakhouse
05.2021 - Current
Lifeguard
Tyrone Community Pool
06.2020 - 09.2020
Food Service Team Member
DelGrosso's Park
05.2018 - 05.2021
Bachelor of Science - Nursing
Mount Aloysius College
High School Diploma -
Tyrone Area Highschool
- First Aid Certification - American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.