Ella Ranada
Long Beach,CA
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, communication, and adaptability. Experienced in oceanic facts, with basic first aid knowledge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host | Ice Cream Scooper | Server
The Eldorado Bar And Grill
Long Beach, CA
05.2024 - Current
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Served as point-of-contact for resolving guest complaints or special requests.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Monitored dining area to assess server capacity and estimate wait times.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Performed light administrative duties such as filing documents and taking messages.
- Provided excellent customer service by anticipating customer needs.
Surf Instructor
M&M Surf School
Seal Beach, CA
08.2022 - Current
- Inspired, supported and motivated students to help develop surfing skills.
- Instructed students on paddling, wave selection, maneuvering techniques, and board control skills.
- Monitored weather conditions throughout the day and made adjustments as needed.
- Educated students about rip currents, tides, swell direction, wind direction.
Barista
CaliTea
Long Beach | Huntington Beach, CA
08.2021 - 04.2024
- Created complex, hand-crafted beverages based upon customer preferences.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Operated cash registers to process customer payments.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Associate of Applied Science - Nursing
Long Beach City College
Long Beach, CA06-2026
High School Diploma -
Eunice Sato Academy
Long Beach, CA06-2024
Skills
- Task prioritization
- Strong interpersonal skills
- Detail-oriented
- Adaptable to change
- Effective time management
- First aid training
Certification
- Food Handler's Card - 2023
Accomplishments
- LBCC Honors Program
Timeline
Host | Ice Cream Scooper | Server
The Eldorado Bar And Grill
05.2024 - Current
Surf Instructor
M&M Surf School
08.2022 - Current
Barista
CaliTea
08.2021 - 04.2024
- Food Handler's Card - 2023
Associate of Applied Science - Nursing
Long Beach City College
High School Diploma -
Eunice Sato Academy
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