Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ella Rathsack

Madison

Summary

Adept at handling all types of custodial tasks and effectively training team members to perform jobs with accuracy and speed. Excellent leader with strong communication and interpersonal skills. Background includes safety coordination, program management and team leadership in custodial settings. Well-versed in custodial operations and standard practices. Organized and disciplined professional with advanced problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Student Supervisor

University Of Wisconsin Madison- Witte
08.2023 - Current
  • Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
  • Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
  • Onboarded new employees with training and new hire documentation.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Supervisor Custodian

University Apartments
05.2023 - Current
  • Assigned job duties and monitored performance against objectives.
  • Prepared and submitted accident and injury reports.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Monitored staff performance and provided feedback to drive productivity.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.

Secretary

ProAmpac
03.2022 - 12.2022
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained electronic filing systems and categorized documents.
  • Screened visitors and issued badges to maintain safety and security.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Cashier Team Lead

Breadsmith
10.2019 - 03.2022
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Restocked and organized merchandise in front lanes.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Led cashiers and associates in providing thoughtful customer service.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.

Education

Bachelor Of Arts - Psychology

University of Wisconsin - Madison
Madison, WI

Skills

  • Staff Forecasting
  • Safety Oversight
  • Communications Strategies
  • Cash Register Operations
  • Detailed Instruction
  • Administrative Oversight
  • Critical Thinking
  • Microsoft Office
  • Complex Problem-Solving
  • Task Prioritization

Affiliations

National Honor Society

Timeline

Student Supervisor

University Of Wisconsin Madison- Witte
08.2023 - Current

Supervisor Custodian

University Apartments
05.2023 - Current

Secretary

ProAmpac
03.2022 - 12.2022

Cashier Team Lead

Breadsmith
10.2019 - 03.2022

Bachelor Of Arts - Psychology

University of Wisconsin - Madison

Similar Profiles

CREATE PROFILE
Ella Rathsack