Ella Robinson
Frostburg,MD
Summary
Compassionate and dedicated Patient Transporter at UPMC Western Maryland, skilled in patient communication and safety. Successfully trained new team members, enhancing service quality. Proven ability to reduce patient anxiety through effective communication while ensuring confidentiality and comfort during transport. Committed to maintaining high standards of care and cleanliness.
Overview
5
5
years of professional experience
Work History
Patient Transporter
UPMC Western Maryland
Cumberland, MD
12.2022 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Team Members
Taco Bell
Cumberland, MD
08.2020 - 12.2022
Cleaned and swept areas.
*Dishes
Managed the drive-thru window.
Education
GED - N/A
Mountain Ridge High School
Frostburg, MD05.2021
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
Timeline
Patient Transporter
UPMC Western Maryland
12.2022 - Current
Team Members
Taco Bell
08.2020 - 12.2022
GED - N/A
Mountain Ridge High School