ella sharar
Ankeny,IA
Summary
Dynamic professional with extensive experience in public safety and customer service, including a role as Head Lifeguard at Trail Point Aquatics & Wellness. Proven ability to manage teams effectively while ensuring swimmer safety. Skilled in emergency response and fostering a positive environment, enhancing client satisfaction through empathy and proactive communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tanning Consultant
Sun Tan City
02.2025 - Current
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
Lifeguard
The City of Iowa City
10.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Swim Instructor
The City of Iowa City
10.2023 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Head Lifeguard
Trail Point Aquatics & Wellness
12.2022 - Current
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Responded to life-threatening emergencies and provided first aid and CPR.
Education
Bachelor of Science - Human Physiology
University of Iowa
Iowa City, IA05-2026
High School Diploma -
Ankeny High School
Ankeny, IA06-2022
Skills
- Team management
- Emergency response
- Public safety
- Patience and empathy
- Data entry
Certification
- First Aid/CPR Certified
- EMT - Certified Emergency Medical Technician
Timeline
Tanning Consultant
Sun Tan City
02.2025 - Current
Lifeguard
The City of Iowa City
10.2023 - Current
Swim Instructor
The City of Iowa City
10.2023 - Current
Head Lifeguard
Trail Point Aquatics & Wellness
12.2022 - Current
Bachelor of Science - Human Physiology
University of Iowa
High School Diploma -
Ankeny High School
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