Summary
Overview
Work History
Education
Skills
Timeline
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Ella Simmons

Atlanta,GA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Z’s Firm
04.2019 - Current
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Delivery Driver

Delta
11.2021 - 12.2022
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Parcel Handler

FedEx
06.2013 - 09.2017
  • Showcased excellent attention to detail by identifying discrepancies in parcel information or addressing inconsistencies in tracking data, resulting in more accurate shipping records and improved customer satisfaction.
  • Met tight deadlines consistently by prioritizing tasks effectively according to delivery requirements and time-sensitive shipments.
  • Assisted team members with heavy or oversized parcels, promoting a safe working environment and preventing injuries.
  • Demonstrated flexibility by adapting quickly to changes in workload or scheduling needs during peak periods.

Education

High school diploma -

Morrow High School
Morrow, GA
05.2013

Skills

  • Problem-Solving
  • Time Management
  • Customer Relations
  • Attention to Detail
  • Vehicle Inspection
  • Verbal and Written Communication
  • Customer Service
  • Office Administration
  • Data Entry

Timeline

Delivery Driver

Delta
11.2021 - 12.2022

Administrative Assistant

Z’s Firm
04.2019 - Current

Parcel Handler

FedEx
06.2013 - 09.2017

High school diploma -

Morrow High School

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Ella Simmons