Ella Simms

• Increased property sales by developing and implementing comprehensive marketing strategies for clients.
• Negotiated favorable deals for clients by leveraging market knowledge and strong communication skills.
• Advised clients on pricing strategies, resulting in quicker property sales at optimal prices.
• Conducted thorough market research to guide clients through the decision-making process in purchasing properties.

2510 S Washington Blvd, Ogden, UT 84401

• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
• Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
• Enhanced client satisfaction by managing schedules, appointments, and travel arrangements.
• Streamlined communication for clients by handling phone calls, emails, and social media inquiries.
• Boosted client''s public image with expert wardrobe management and personal styling.
• Maintained a well-organized home environment for clients, overseeing housekeeping staff and property maintenance.
• Coordinated successful events and parties by liaising with vendors, caterers, and venue managers.
• Ensured client safety through thorough background checks of new hires and service providers.
• Optimized daily routines for clients by anticipating needs and providing personalized support in all aspects of life.
• Managed finances effectively, tracking expenses and negotiating contracts on behalf of clients.
• Increased productivity for clients by taking care of personal errands such as shopping or picking up dry cleaning.
• Handled sensitive information discreetly while maintaining confidentiality at all times.
• Developed strong professional relationships with other assistants in the industry to facilitate collaboration and resource sharing.
• Provided emotional support to clients during challenging times while maintaining professionalism.
• Assisted clients during high-profile events, ensuring smooth logistics and seamless execution from start to finish.
• Navigated complex travel itineraries effortlessly while accommodating last-minute changes or delays in plans.
• Acted as a liaison between clients and their families to maintain healthy relationships despite busy schedules.
• Facilitated philanthropic endeavors by researching charitable organizations, coordinating donations, or attending fundraising events on behalf of clients.
• Managed legal documents such as contracts or non-disclosure agreements to protect client interests at all times.
• Coached new staff members on expectations and protocols specific to each client''s lifestyle.
• Implemented time-saving technology tools for better organization and task delegation among the support team.
• Maintained awareness of current trends and industry news, ensuring clients stayed informed and engaged in relevant discussions.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Displayed absolute discretion at handling confidential information.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Used discretion when handling confidential information.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
• Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
• Kept detailed track of household and maintenance inventory and schedules.
• Served as point of contact between clients and managerial staff.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
• Documented and distributed meeting notes to identify, analyze, and improve workflows.
• Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
• Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
• Collaborated in cloud environments such as Trello and Google Workspace.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Provided emotional support and companionship to clients.
• Maintained entire family's schedule and organized events.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Participated in team meetings and staff training sessions.
• Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
• Ran special errands, including retrieving dry cleaning and making requested purchases.
• Hang, cleaned and rehung draperies to maintain freshness.
• Rotated linens in storerooms and replenished when supplies ran low.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Polished fixtures to achieve professional shine and appearance.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
• Returned emptied garbage receptacles to proper locations.
• Washed and put away kitchen dishes, utensils and glassware.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Sorted, laundered and put away various laundry items.
• Handled requests for extra linens, toiletries and other supplies.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Changed bed linens and collected soiled linens for cleaning.
• Worked on cleaning team to service hotels, offices, and other commercial buildings.
• Operated electronic backpack vacuums and floor sweepers.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Dusted picture frames and wall hangings with cloth.
• Adhered to professional house cleaning checklist.
• Verified cleanliness and organization of storage areas and carts.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.