Ella Smithweck
Mobile,AL
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Library Assistant
Millsaps College
01.2023 - Current
- Assisted in the cataloging of new books and materials.
- Provided reference and reader's advisory services to library patrons.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Processed interlibrary loan requests for patrons.
- Performed basic computer troubleshooting and maintenance tasks.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
- Conducted inventory of library collections on a regular basis.
- Answered phones to respond to patron inquiries or direct calls appropriately.
Restaurant Hostess
Heroes Sports Bar & Grille
07.2021 - 09.2021
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Ensured that food was served promptly after being prepared by the kitchen staff.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Upsold appetizers, drinks, desserts. when appropriate.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
Associate of Science - Biology
Millsaps College
Jackson, MS05.2026
High School Diploma -
McGill-Toolen Catholic High School
Mobile, AL05.2022
Skills
- Shelf reading
- Cataloging and shelving
- Telephone Etiquette
- Customer Relationship Management
- Active Listening
- Excellent Communication
- Attention to Detail
- Calm Under Pressure
- Organizational Skills
- Research
- Recordkeeping
- Team Management
- Emotional Control
- Teamwork and Cooperation
- Conflict Resolution
Volunteer Experience
- Packaged Thanksgiving Meals- Central Arts Collective
- Cleaned local parks- Green Club, McGill-Toolen
- Tutored Students in Biology and Algebra- National Honor Society
Timeline
Library Assistant
Millsaps College
01.2023 - Current
Restaurant Hostess
Heroes Sports Bar & Grille
07.2021 - 09.2021
Associate of Science - Biology
Millsaps College
High School Diploma -
McGill-Toolen Catholic High School
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