Summary
Overview
Work History
Education
Skills
Accomplishments
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Ella Song

Ella Song

Highlands Ranch,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Assistant Clinic Manager

Massage Envy - Highlands Ranch
09.2022 - Current
  • Enhanced patient satisfaction by streamlining clinic operations and implementing efficient scheduling systems.
  • Improved staff performance through regular training sessions and continuous feedback on progress of 8 different staff.
  • Facilitated smooth clinic operations by overseeing daily administrative tasks, including appointment scheduling and billing procedures.
  • Ensured compliance with healthcare regulations by maintaining accurate records and staying up-to-date on industry best practices.
  • Maintained confidentiality of sensitive patient information of 931 clients by implementing secure filing systems and restricting access only to authorized personnel.

Starbucks Barista

Starbucks
11.2020 - 07.2023
  • Recommended over 20 products based on solid understanding of individual customer needs and preferences.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Maintained clean and organized workspace for optimal productivity and safety.

Kidzone Teacher

Cherry Hills Community Church
04.2021 - 01.2022
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Worked cooperatively with 3 other teachers, administrators and parents to help students reach learning objectives.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering supportive learning environment.

Education

No Degree - Nursing

Regis University
Denver, CO
05.2027

National Phlebotomy Certification - Phlebotomy

Oquirrh Mountain Phlebotomy School LLC
Englewood, CO
03.2024

High School Diploma -

Rock Canyon High School
Highlands Ranch, CO
05.2022

Skills

  • Proficient in phlebotomy with butterfly, straight, and syringe needles
  • Organization and Prioritization
  • Attention to Detail
  • Appointment Scheduling and Patient Care Coordination

Accomplishments

National Honor Society Scholar, AP Capstone Award, AP Scholar, Seal of Biliteracy, National Phlebotomy Certification

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Ella Song