- Supporting STEM education initiatives and mentorship programs
- Participating in local clean-up initiatives
- I enjoy helping others and giving back to the community
Ella Sypolt
Charleroi
Summary
Diligent student with strong background in retail operations. Successfully managed customer interactions and maintained organized store environments. Demonstrated effective communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Retail Store Clerk
City Mission Thrift Store
11.2023 - Current
- 10 Hrs/Week
- Worked in grades 11 and 12
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased featured products effectively.
- Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
- Resolved customer complaints diplomatically by listening attentively, offering solutions, and escalating issues when necessary.
Formal Party Volunteer
Mon Valley Country Club
10.2022 - Current
- 7 Hrs/Week
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Concession Stand Volunteer
Donora Little Baseball League
07.2022 - Current
- 8 Hrs/Week
- Collaborated with team members to ensure smooth operations and timely food preparation.
Clean-up Day
Charleroi Area Highschool
04.2022 - Current
- Grade 10, 11, 12
- Total Hours: 6
Elementary School Volunteer
Charleroi Area Highschool
12.2021 - Current
- Total Hours: 6
- Collaborated with other volunteers to create and maintain a safe and welcoming environment for students.
Cashier
Kimmie's Kone's Ice Cream
05.2020 - 09.2023
- 20 Hrs/Week
- Worked in grades 9, 10, and 11
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Penn State University Park -
Penn State University
State College, PA05.2028
Charleroi Area Highschool - Honors curriculum
Charleroi Area Highschool
Charleroi, PA06.2024
Skills
- Patience and empathy
- Multitasking
- Reliability and punctuality
- Time management capabilities
Extra-Curricular Activities
Women's Club Basketball, Project: PAWS, One Health Club, Meraki Run Club, Women in STEM Club
Awards
- Honorable Mention Basketball Award
- Honor Roll
Interests
Timeline
Retail Store Clerk
City Mission Thrift Store
11.2023 - Current
Formal Party Volunteer
Mon Valley Country Club
10.2022 - Current
Concession Stand Volunteer
Donora Little Baseball League
07.2022 - Current
Clean-up Day
Charleroi Area Highschool
04.2022 - Current
Elementary School Volunteer
Charleroi Area Highschool
12.2021 - Current
Cashier
Kimmie's Kone's Ice Cream
05.2020 - 09.2023
Charleroi Area Highschool - Honors curriculum
Charleroi Area Highschool
Penn State University Park -
Penn State University
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