Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Thompson

Midlothian,TX

Summary

Driven professional with a proven track record in customer service and cash handling, demonstrated at 7 Brew Coffee. Excelled in creating positive environments and efficiently managing transactions, showcasing exceptional teamwork and adaptability. Achieved consistent customer satisfaction through outstanding service and meticulous cleanliness, embodying a results-driven approach with a blend of hard and soft skills.

Overview

3
3
years of professional experience

Work History

Barista

7 Brew Coffee
10.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.

Nanny

Holly Curtis
08.2023 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Relic & Root

Suzann Chambers
05.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Homeschool
Midlothian, TX
05.2023

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Order Taking

Timeline

Barista

7 Brew Coffee
10.2023 - Current

Nanny

Holly Curtis
08.2023 - Current

Relic & Root

Suzann Chambers
05.2021 - 06.2022

High School Diploma -

Homeschool

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Ella Thompson