Ella Thompson
Lexington,SC
Summary
Compassionate and motivated professional in community and social services, highly productive, and efficient in task completion. A reliable individual commtted to quickly learning new concepts and skills. Excel at communication, empathy, and problem-solving to drive positive outcomes.
Overview
4
4
years of professional experience
Work History
Volunteer
Prisma Health Baptist
Columbia, SC
10.2024 - Current
- Provides frontline support at Prisma Health Baptist by assisting patients, families, and staff with navigation, communication, and operational tasks to enhance the overall healthcare experience.
- Improved efficiency by managing multi-line phone systems, directing 20+ visitors daily, and collaborating with healthcare teams to ensure seamless patient care.
Intern
Resource Financial Services
Columbia, SC
06.2023 - 12.2024
- Supported social media marketing efforts at Resource Financial Services by monitoring TikTok, Instagram, and other platforms to enhance customer engagement and brand awareness.
- Identified improvements, analyzed competitor activities, and developed creative content strategies to grow the company’s online presence.
Receptionist
Lexxi Nails
Lexington, SC
12.2020 - 04.2022
- Oversaw front desk operations at Lexxi Nails by managing appointment scheduling, customer inquiries, and payment processing to ensure a seamless client experience.
- Maintained a well-organized reception area, coordinated salon events, and managed office supply inventory to support daily business operations.
Education
High School Diploma -
River Bluff High School
Lexington, SC06-2022
Bachelor of Arts - Public Health
University of South Carolina
Columbia, SCSkills
- Customer service
- Patient advocacy
- Self motivation
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Clear communication
- Adaptability and dependability
- Friendly and outgoing
- Flexible schedule
Affiliations
Final Victory Animal Rescue | Columbia, SC
Volunteer | 2017-Current
Provide feeding, socialization, and medical support to improve their well-being. Coordinated home placements and assisted in adoption events to ensure successful adoptions.
National Student Nurses’ Association September 2023- May 2024
Engaged in professional development through this club. Participated in community volunteer opportunities, leadership activities, and educational events to enhance nursing knowledge and advocacy skills.
Timeline
Volunteer
Prisma Health Baptist
10.2024 - Current
Intern
Resource Financial Services
06.2023 - 12.2024
Receptionist
Lexxi Nails
12.2020 - 04.2022
High School Diploma -
River Bluff High School
Bachelor of Arts - Public Health
University of South Carolina
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