Ella Tow
Shawnee,KS
Summary
High performing pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers, and individuals to address issues. Good relationship-building and multitasking skills. Currently a sophomore in the pre-pharmacy program at Kansas State with a 3.9 GPA.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walgreens
10.2022 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Trainer/ Flourish Mentor
Chick-fil-A
04.2020 - 05.2022
- Responsible for leading interactive workshops and hands-on activities for new trainees.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- One of the five team members out of 25 that was selected to serve as a Flourish Mentor- responsible for mentoring and training new hires with special needs.
Education
High School Diploma -
Mill Valley High School
Shawnee, KS05.2022
Current Undergraduate - Chemistry/Pre-pharmacy
Kansas State University
Manhattan, KSSkills
- Insurance Billing
- Insurance Verification
- Medication Dispensing
- Prescription Filling
- Processing Payments
Timeline
Pharmacy Technician
Walgreens
10.2022 - Current
Trainer/ Flourish Mentor
Chick-fil-A
04.2020 - 05.2022
High School Diploma -
Mill Valley High School
Current Undergraduate - Chemistry/Pre-pharmacy
Kansas State University