Summary
Overview
Work History
Education
Skills
Timeline
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Ella Treadway

Boston,MA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, customer service skills, and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Assistant Coach

Nathaniel Sides
03.2022 - 08.2023
  • Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Observed athletes during practice and game situations to assess performance and provide tips for improvement.
  • Assisted in creating and executing practice plans for athletes to help reach highest potential.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Traveled across region to observe junior athletes and identify potential team recruits.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.

Hostess

Harvey Mayorga
06.2021 - 05.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Used cash registers and credit card machines to cash out customers.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Education

High School Diploma -

Monticello High School
Charlottesville, VA
06.2023

Skills

  • Team Motivation
  • Mobile Work
  • Verbal and Written Communication
  • Stress Tolerance
  • Motivational Leadership
  • Creativity and Flexibility
  • Customer Preferences
  • Customer Service
  • Front of House Management
  • Billing and Payment Processing
  • Item Promotion
  • Check Payment Processing
  • Guest Inquiries

Timeline

Assistant Coach

Nathaniel Sides
03.2022 - 08.2023

Hostess

Harvey Mayorga
06.2021 - 05.2023

High School Diploma -

Monticello High School

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Ella Treadway