Ella Venable
Ozark,MO
Summary
Dynamic and results-oriented professional with proven expertise in customer service and problem-solving, honed at Jersey Mike's Subs, Applebee's, and Wendy's. Excels in teamwork, communication, and multitasking, significantly enhancing operational efficiency and customer satisfaction. Demonstrates a strong commitment to excellence and a positive attitude, making a dependable asset to any team.
Overview
2
2
years of professional experience
Work History
Employee
Jersey Mike's Subs
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Host
Applebee's Grill + Bar
05.2024 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Crew Member
Wendy's
02.2023 - 04.2024
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
GED -
Ozark High School
Ozark, MO09-2024
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Multitasking
- Computer skills
- Excellent communication
- Organizational skills
- Attention to detail
- Dependable and responsible
- Critical thinking
Timeline
Employee
Jersey Mike's Subs
10.2024 - Current
Host
Applebee's Grill + Bar
05.2024 - 10.2024
Crew Member
Wendy's
02.2023 - 04.2024
GED -
Ozark High School
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