Ella White
Lake Orion,MI
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Boba Barista
Presotea
07.2022 - Current
- Maintained regular and consistent attendance and punctuality.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Controlled line and crowd with quick, efficient service.
- Mastered various brewing techniques to ensure optimal tea flavor in every beverage served.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
Lake Orion High School
06.2024
Skills
- Reliability and punctuality
- Point of Sale Knowledge
- Opening and closing duties
- Cash Register Operations
- Strong Work Ethic
- Professional Demeanor
- Resolving Complaints
- Flexible Schedule
Timeline
Boba Barista
Presotea
07.2022 - Current
High School Diploma -
Lake Orion High School
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