Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Volunteer Experience
Timeline
Generic

Ella Willits

Charleston,SC

Summary

Accomplished Full-Service Delivery Person at Groceries Ahead and Hostess at The Roost Bar and Grille, skilled in customer service, showcasing exceptional organizational and problem-solving abilities. Leveraged strong communication skills and environmental awareness across roles, enhancing customer satisfaction and operational efficiency. Proven leadership in diverse settings, from The Roost Bar and Grill to Charleston Area Therapeutic Riding, underscores a commitment to excellence and teamwork.

Overview

3
3
years of professional experience

Work History

Full-Service Delivery Person

Groceries Ahead
Charleston, SC
06.2024 - Current
  • Picked up groceries and placed them neatly inside the houses for incoming guests staying on Kiawah Island and Folly Beach.
  • Developed organizational, time management, problem-solving, and navigational skills.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Transported and safely delivered items to prevent damage or loss.
  • Reported any problems related to deliveries or customer accounts immediately to supervisor and manager.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Assisted in the loading and unloading of items onto delivery truck.
  • Maintained accurate records of deliveries, including signatures from customers upon receipt.
  • Maintained cleanliness of vehicle interior and exterior throughout shift.
  • Ensured timely delivery of products by following established routes and schedules.

Hostess

The Roost Bar and Grill
West Ashley, SC
02.2022 - Current
  • Places to-go orders, seated guests, and accommodated guests.
  • Developed leadership and social skills.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Assisted staff by serving food and beverages or bussing tables.
  • Demonstrated strong interpersonal skills when interacting with customers.

Summer Camp Aide

Charleston Area Therapeutic Riding
Charleston, SC
06.2024 - 07.2024
  • Worked with kids with special needs
  • Assisted therapeutic specialists with the horses
  • Volunteer leader for a youth summer camp.
  • Developed leadership skills and experience working with all abilities

Volunteer

Department of Natural Resources
James Island, SC
05.2024 - 05.2024
  • Bagged oyster shells for environmental sustainability.
  • Collaborated with other volunteers to create a positive work environment.
  • Offered support and assistance to community members.

Summer Camp Aide

Gibbes Museum of Art
Charleston, SC
06.2023 - 07.2023
  • Assisted with summer art camps.
  • Assisted collection staff with exhibit maintenance.

Education

University of South Carolina - Marketing

University of South Carolina
Columbia, SC
05.2026

James Island Charter High School -

James Island Charter High School
Charleston, SC
06.2024

Skills

  • Professional appearance
  • Decision-making
  • Route planning expertise
  • Organized
  • Environmental awareness
  • Problem-solving
  • Customer service
  • Time management
  • Clear communication
  • Attention to detail
  • Efficient multitasking

Extracurricular Activities

National Honor Society, 12, 2, 19, Participated in numerous group service projects, Completed service hours, Attended meetings, Staying on top of school

Volunteer Experience

  • Charleston Area Therapeutic Riding, Charleston, SC, Worked with kids with special needs, Assisted therapeutic specialists with the horses, Volunteer leader for youth summer camp, Developed leadership skills and experience working with all abilities
  • Gibbes Museum of Art, Charleston, SC, Assisted with summer art camps, Assisted collection staff with exhibit maintenance
  • Department of Natural Resources, James Island, SC, Bagged oyster shells for environmental sustainability

Timeline

Summer Camp Aide

Charleston Area Therapeutic Riding
06.2024 - 07.2024

Full-Service Delivery Person

Groceries Ahead
06.2024 - Current

Volunteer

Department of Natural Resources
05.2024 - 05.2024

Summer Camp Aide

Gibbes Museum of Art
06.2023 - 07.2023

Hostess

The Roost Bar and Grill
02.2022 - Current

University of South Carolina - Marketing

University of South Carolina

James Island Charter High School -

James Island Charter High School

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Ella Willits