Ella Wineklmann
Austin,TX
Summary
Dynamic Rehabilitation Specialist with a proven track record at Criss Cole Rehabilitation Center, excelling in progress monitoring and staff management. Adept at fostering teamwork and collaboration, I developed tailored lesson plans that enhanced student engagement and satisfaction. Recognized for problem-solving abilities as well as effectively mentoring new teachers, boosting team morale and efficiency.
Overview
3
3
years of professional experience
Work History
Rehabilitation Specialist
Criss Cole Rehabilitation Center
11.2024 - Current
- Developed engaging lesson plans tailored to diverse learning needs.
- Assessed student progress through regular evaluations and feedback sessions.
- Collaborated with colleagues to enhance curriculum and instructional methods.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with students instructors.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Managed front desk operations, ensuring seamless client check-in and check-out processes.
- Answered multi-line phone system, directing calls to appropriate departments efficiently.
- Resolved client issues promptly, fostering positive relationships and improving satisfaction ratings.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Boosted team morale and efficiency, and distributing relevant information.
- Improved workflow by introducing more efficient document handling and organization practices.
- Assisted with deep cleaning and preparing students room after move-outs.
- Provided Reliable support by adjusting hours and staying late to maintain smooth operations.
- Maintain strong communication with my supervisor and regularly propose new ideas to improve workflow and employee morale.
Recovery Care Advocate
Infinite Recovery
09.2023 - 11.2024
- Provided empathetic support to clients navigating recovery resources and services.
- Collaborated with multidisciplinary teams to develop individualized care plans for clients.
- Monitored client progress and communicated updates to healthcare professionals effectively.
- Documented client interactions accurately in compliance with organizational policies and standards.
- Monitored adherence to medical protocols closely, ensuring proper implementation of necessary treatments or interventions.
- Advocated for clients' needs through effective communication and personalized support strategies.
- Monitored client progress, providing feedback and recommendations to enhance treatment outcomes.
- Educated clients on coping strategies and available support systems within the recovery framework.
- Mentored new staff on best practices for client engagement and advocacy techniques.
Receptionist
Myo Massage
10.2022 - 09.2023
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated scheduling for appointments and meetings, optimizing daily office workflow.
- Assisted with visitor inquiries, providing accurate information regarding services and facilities.
- Trained new reception staff on procedures and customer service standards effectively.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Skills
- Staff management
- Progress monitoring
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Attention to detail
- Multitasking Abilities
Timeline
Rehabilitation Specialist
Criss Cole Rehabilitation Center
11.2024 - Current
Recovery Care Advocate
Infinite Recovery
09.2023 - 11.2024
Receptionist
Myo Massage
10.2022 - 09.2023