Ella Yauger

• Collaborated with cross functional teams to ensure seamless event execution
• Led the coordination and delivery of VIP events
• Provided exceptional service and assisted with special requests from guests and residents
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Supported event planning efforts, contributing to the successful execution of memorable occasions.

• Company Overview: (Seasonal)
• Oversaw daily operations, ensuring smooth guest experience in a fast-paced environment
• Managed and motivated employees to be engaged and upheld property standards
• Resolved disputes promptly through open lines of communication, ensuring high quality guest experiences
• Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.

• Worked closely with restaurant managers to ensure optimal staffing schedules, relay concerns, and foster seamless service atmosphere
• Proven member of the events and banquet staff
• Responsible for handling events ranging from 15-100 guests
• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.

Relevant coursework includes Human Behaviors, Community Out reach and Counseling Techniques

• 3.6 GPA