Ellah Gondwe
Columbus,Ohio
Summary
Successful IT Data Analyst with demonstrated skills in performing key analytical and data research functions in the Financial and Health Care Industries. Exceptional skills analyzing and designing throughout the software development life cycle (SDLC) from business requirements, system specifications, programming code and running SQL queries. Create reports for business analysts and end-users. Knowledge of relational databases, and proficient with database management systems.
Overview
17
17
years of professional experience
Work History
Quantitative Analyst
JPMorgan Chase
10.2022 - Current
- In partnership with stakeholders, work in identifying data quality issues that triggered an incident to occur
- Perform data validation testing in SAS on the data pulled within a specified period
- Document findings for upper Management to use as a solution to rectify customers who were impacted by an incident.
Control Management - MIS Reporting Analyst
JPMorgan Chase
04.2021 - 09.2022
- In partnership with stakeholders, evaluated and performed an end-to-end analysis and created solutions that met the needs of various MIS/reporting needs
- Evaluated and performed an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks.
Business Operations Analyst II
JPMorgan Chase
05.2019 - 04.2020
- Responsible for the oversight and management of voice and text complaint processes across CCB
- Led all related analytic, reporting and technology efforts, and managed project lists
- Analyzed and monitored complaint processes, data quality, taxonomy effectiveness and detection accuracy; quantify and escalate identified issues.
Data Analyst – Consultant
US Bank
06.2018 - 05.2019
- As part of the Solutions & Emerging Risks (S&ER) team, led efforts to design and develop best-in class investigative solutions toward identifying and mitigating emerging money-laundering risks
- Worked as part of a High Risk Customer Periodic Review process and be responsible for executing existing processes to create reports on a weekly/monthly/ad-hoc basis.
IT Risk Business Analyst
JPMorgan Chase
05.2017 - 05.2018
- Write User Stories and Acceptance Criteria for the developers to use as a basis for enhancement requests from the business
- Identified and analyzed behavioral data and patterns, and techniques variation according to organizational requirements.
Data Management
JPMorgan Chase
10.2015 - 04.2017
- Wrote Data Quality Rules to trigger columns in a table that have invalid data populated
- Reviewed intake requests and data submissions, engaged subject matter experts (SMEs) across Data Domains & CCB Sub-Lines of Business (Sub-LOBs).
Sr. IT Business Analyst
JPMorgan Chase
03.2014 - 09.2015
- Provide tactical solutions for sharing data in real time across the organization, and produce metrics reports for Senior Management
- Developed a database application for the Data Management Council group, automating the manual process across various teams.
AVP Data Quality Analyst
JPMorgan Chase
02.2012 - 02.2014
- Performed key analytical and data research functions within the Data Quality Fair Lending team
- Collaborated with end users of information to research reported data anomalies, identify root causes, and determine remediation steps.
Sr Analyst, Proposal Developer
United Healthcare
02.2008 - 02.2012
- Conducted detailed research, analysis, and reporting of network utilization and determined agreed upon deliverables with customers, and the resources necessary to meet those deliverables.
Quality Assurance – Consultant
Nationwide Insurance Enterprise
06.2007 - 02.2008
- Secured requirements, functional design, and internal design specifications, user stories, and other available/necessary information to ensure Quality standards
- Obtained budget and scheduled requirements and wrote test cases.
Education
Bachelor of Science (Hons) - Information Technology and Business Systems
Middlesex University
London, United KingdomBachelor of Science - Computing
De Montfort University
Leicester, United KingdomSkills
- Microsoft Word
- Excel
- Access
- PowerPoint
- SQL Server
- PL/SQL
- ACES Business Objects
- Visual Basic
- SQL
- JavaScript
- Java
- C/C
- Assembler
- Modular-2
- Pascal
- Ab Initio Data Quality Engine (Express IT)
- SAS
Timeline
Quantitative Analyst
JPMorgan Chase
10.2022 - Current
Control Management - MIS Reporting Analyst
JPMorgan Chase
04.2021 - 09.2022
Business Operations Analyst II
JPMorgan Chase
05.2019 - 04.2020
Data Analyst – Consultant
US Bank
06.2018 - 05.2019
IT Risk Business Analyst
JPMorgan Chase
05.2017 - 05.2018
Data Management
JPMorgan Chase
10.2015 - 04.2017
Sr. IT Business Analyst
JPMorgan Chase
03.2014 - 09.2015
AVP Data Quality Analyst
JPMorgan Chase
02.2012 - 02.2014
Sr Analyst, Proposal Developer
United Healthcare
02.2008 - 02.2012
Quality Assurance – Consultant
Nationwide Insurance Enterprise
06.2007 - 02.2008
Bachelor of Science - Computing
De Montfort University
Bachelor of Science (Hons) - Information Technology and Business Systems
Middlesex University