Ella Rhea Enloe
Little River,SC
Summary
Dynamic professional with a proven track record in customer service and team management, notably at Shark Wake Park. Excelled in enhancing customer experiences and safety, leveraging strong communication skills and health awareness. Demonstrated expertise in first aid and problem-solving, significantly improving team efficiency and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Gym Receptionist
ISI
11.2024 - Current
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
Sales Associate
Foundations
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engaged customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Head Lifeguard
Shark Wake Park
06.2021 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Retail Sales Associate
Aerie By American Eagle
10.2023 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Lifeguard
North Myrtle Beach Aquatic and Fitness Center
12.2022 - 03.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Education
High School Diploma -
Veritas Homeschool Cooperative
North Myrtle Beach, SC05-2023
Skills
- Team player attitude
- Problem-solving skills
- Team management
- Customer assistance
- Strong communicator
- Lifeguard certification
- Health and safety awareness
- First aid
Timeline
Gym Receptionist
ISI
11.2024 - Current
Sales Associate
Foundations
09.2024 - Current
Retail Sales Associate
Aerie By American Eagle
10.2023 - 04.2024
Lifeguard
North Myrtle Beach Aquatic and Fitness Center
12.2022 - 03.2023
Head Lifeguard
Shark Wake Park
06.2021 - 08.2024
High School Diploma -
Veritas Homeschool Cooperative
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