Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ellary Horne

Pleasant Grove,UT

Summary

Dynamic and dedicated professional with a strong work ethic, honed at Calm Spa and Salon. Proven expertise in hygiene and sanitation, complemented by exceptional customer service skills. Successfully organized promotional materials and maintained a welcoming environment, enhancing client satisfaction and operational efficiency. Committed to teamwork and delivering outstanding service in fast-paced settings.

Overview

5
5
years of professional experience

Work History

Spa Assistant

Calm Spa and Salon
03.2025 - Current
  • Organized promotional materials for display within the spa facility, maximizing visibility of available offers.
  • Supported therapists in preparing treatment rooms, enabling efficient transitions between appointments.
  • Assisted in the daily operations of the spa, ensuring a clean and welcoming environment for all clients.
  • Managed inventory levels of spa products to ensure adequate supplies while minimizing waste.
  • Maintained cleanliness of treatment rooms, restrooms, and common areas to uphold high standards of sanitation and professionalism.
  • Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
  • Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.

Restaurant Hostess

Pizza Factory
12.2023 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered phone calls to take orders, give information and document reservations.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Wedding Hostess

Walker Farm
12.2020 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Completed daily side work and opening and closing duties without fail.

Education

Welding

Pleasant Grove High School
Pleasant Grove, UT
05-2026

No Degree - Nails

Paul Mitchell The School
Provo, UT
03-2025

Skills

  • Hygiene and sanitation
  • Nail care services
  • Stock replenishment
  • Opening and closing procedures
  • Laundry management
  • Strong work ethic
  • Teamwork
  • Customer service
  • Cash handling
  • Table setting knowledge
  • Attention to detail
  • Heavy lifting
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation

Accomplishments

I went to nail school before graduating high school.

Timeline

Spa Assistant

Calm Spa and Salon
03.2025 - Current

Restaurant Hostess

Pizza Factory
12.2023 - Current

Wedding Hostess

Walker Farm
12.2020 - Current

Welding

Pleasant Grove High School

No Degree - Nails

Paul Mitchell The School

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