Summary
Overview
Work History
Education
Skills
Timeline
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Ellawee McWilliams

Dallas ,Texas

Summary

Dynamic and dedicated professional with a strong background in customer service at Jewel Food Stores. Proven ability in cash handling and fostering client relationships, demonstrating patience and empathy. Recognized for maintaining a clean and safe environment while consistently meeting business needs through a flexible work ethic.

Overview

2024
2024
years of professional experience

Work History

Cashier

Jewel Food Stores
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Performed cash, card, and check transactions to complete customer purchases.

Food Service Worker

Ceres Food Group
01.2016 - 06.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.

Office Coordinator

Department of Health and Human Services
06.1998 - 11.2015
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.

Education

St Mary
Chicago, IL
08.1975

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling

Timeline

Food Service Worker

Ceres Food Group
01.2016 - 06.2023

Office Coordinator

Department of Health and Human Services
06.1998 - 11.2015

Cashier

Jewel Food Stores

St Mary

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Ellawee McWilliams