Elle Bauer
Spring,TX
Summary
Energetic, highly motivated, dependable Flight Attendant with strong customer service and communication skills. Over 25 years of experience providing exceptional customer service and hospitality to create an optimal travel environment for our passengers. Extensive emergency preparedness training, quick thinking, decisive and calm under pressure. Ensuring the safety, security and comfort of all passengers and crew.
Maintains organized and disciplined classroom environments devoted to student learning. Caring and compassionate in addressing individual student needs. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities.
Authorized to work in the US for any employer.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Flight Attendant
United Airlines
Houston, TX
11.1997 - Current
- Present a professional image, including a neat, well-groomed appearance.
- Speak to passengers, crew, and other team members in a clear, concise and organized manner.
- Proactively assist passengers.
- Read, interpret, demonstrate, and provide safety briefings to passengers.
- Communicate and ensure compliance with company policies, government safety and security rules and procedures, as well as government and Company mandates.
- Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Dealt with mechanical and passenger emergencies according to standards.
- Collaborated with officials to establish action plans to provide safe environment and immediate response to threats and emergencies.
- Followed safety, passenger and supply pre-flight checklists.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
Teacher
Children’s Ministry (Kidslife) Lakewood Church
Houston, TX
03.2021 - Current
- Responsibilities include greeting and welcoming parents and students to Lakewood Church
- Organizing and over seeing the weekly Bible Study curriculum and classroom preparedness.
- Leading students in the weekly Bible stories, memory verses, and praise and worship.
- Integrating competence, goals, and objectives into lesson plans.
- Encouraging creativity by organizing art and craft projects.
- Interacting and engaging students with fundamental knowledge and skills to succeed.
- Working closely with administration, staff, and other teachers.
Office Manager/Assistant
Farzana A. Khan, Psychiatric and Counseling Services
East Chicago, IN
04.2015 - 06.2017
- Working primarily in the Munster office 1-2 days per week.
- Scheduling appointments and maintaining Dr.
- Khan’s calendar.
- Handling and maintaining strict confidentiality of patient information.
- Managing reception area by greeting patients, patient sign in, as well as providing new patient packets to first time patients New patient packets to first time patients for completion.
- Verifying identity and insurance coverage.
- Entering patient information into the clinic system and ensuring patients charts are up-to-date, pulled day before appointment as well as appointment confirmation.
- Carefully reviewing medical records to ensure accuracy and completion as required by insurance companies.
- Sorting mail, all correspondence, incoming and outgoing, copying, faxing, and managing every day office duties.
- Training new staff members in office policy and procedure.
Flight Attendant
Transworld Airlines
St. Louis, MO
03.1996 - 11.1997
- Responsibilities included ensuring that passengers felt welcomed, comfortable and safe.
- Application of specific duties for each phase of flight.
- Received Extended Safety training in First Aid, CPR, evacuations and ditching on all aircraft.
- Ensuring safety was always paramount.
Paralegal/Office Manager
Frank Nicholas
Newport Beach, CA
06.1990 - 02.1993
- Responsibilities included hiring legal secretaries, payroll and office management.
- Interviewing prospective clients and working their cases, including ordering medical records, obtaining information on lost wages and other struggles plaintiff's faced after an accident or injury.
- Preparing clients for depositions, and completing interrogatories.
- Submission of demand letters to the insurance company or defense attorney, under the attorney's supervision, for settlement.
- Preparing for motions, hearings, and for trial if necessary.
- Responsible for outgoing communications, processing mail as well as hiring and mentoring new employees.
Executive Administrative Assistant
Law Offices of Wiley Aitken
Santa Ana, CA
02.1986 - 06.1990
- Managing and maintaining schedule, including scheduling travel, conferences and speaking engagements, making appointments, and making changes to appointments.
- Screening calls and taking messages.
- Opening and sorting all correspondence, including faxes, emails, invitations and regular mail according to priority.
- Interacting with other attorneys, case managers and office personnel.
Education
Business Management
Eastern Gateway Community College
Counseling Psychology
University of California Irvine Extension
01.1993
Some College (No Degree) - Psychology
University of Central Missouri
05.1984
Morgan County R-2 High School
05.1982
Certification - Culinary Arts
Auguste Escoffier School of Culinary Arts
Austin, TX2023
Skills
- Emergency situations management
- Brand promotion
- Company culture and values
- FAA regulations
- Marketing
- Training and coaching
- Administrative tasks
- Safety procedures
- Equipment oversight
- Team oversight
- Teambuilding
- Communication
- Time management
- Troubleshooting
- PPE use
- Conflict resolution
- Teaching, tutoring and counseling
- First Aid/CPR/AED/BLS
- Collaboration
- High-energy attitude
- Problem-solving abilities
- Office equipment proficiency
- Customer relations
- Promotional support
- Courteous demeanor
- Word processing
- Drafting legal documents
- Exceptional communication skills
- Strong presentation skills
- Legal documentation and reporting
- Office management
- Case management
- Customer relations management
- Legal research and writing
- Public interaction
Certification
First Aid Certification; AED; BLS FAA Certificate; Anti-Discrimination and Diversity Training
Previously certified flight attendant on L-1011, DC-10, DC-9, MD-80, B-747
Currently certified flight attendant on B-737, B-757, B-767, B-777, B-787, A-319, A-320
Community/Volunteer
Community/Volunteer with several church mission organizations; American Red Cross and other community operations during crises, including humanitarian flights during natural disasters such as hurricanes, tropical storms, etc. Involvement with Helping Hands during the aftermath of hurricane Harvey; delivering food to those in need; visiting the sick, and elderly patients in hospitals and nursing homes.
Interests
Flight Attendant FAR Part 91, Part 135
Timeline
Teacher
Children’s Ministry (Kidslife) Lakewood Church
03.2021 - Current
Office Manager/Assistant
Farzana A. Khan, Psychiatric and Counseling Services
04.2015 - 06.2017
Flight Attendant
United Airlines
11.1997 - Current
Flight Attendant
Transworld Airlines
03.1996 - 11.1997
Paralegal/Office Manager
Frank Nicholas
06.1990 - 02.1993
Executive Administrative Assistant
Law Offices of Wiley Aitken
02.1986 - 06.1990
Business Management
Eastern Gateway Community College
Counseling Psychology
University of California Irvine Extension
Some College (No Degree) - Psychology
University of Central Missouri
Morgan County R-2 High School
Certification - Culinary Arts
Auguste Escoffier School of Culinary Arts
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