Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Elle Bertolacci

Tarrytown,NY

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Cafe Manager

Main Street Sweets
Tarrytown, NY
2016 - Current
  • Developed and implemented customer service policies and procedures for cafe staff.
  • Created and managed social media content
  • Managed and carried out opening and closing duties
  • Entered and executed weekly payroll
  • Fully trained new employees to ensure knowledge of business and products

Game Coordinator

University of Delaware Club Field Hockey
Newark, DE
12.2023 - Current
  • Organized and coordinated game events to ensure they ran smoothly.
  • Managed the scheduling of game play time, equipment, and staff.
  • Organized special events such as tournaments or charity fundraisers involving games.
  • Collaborated with other coordinators to plan large-scale gaming events.

Sisterhood Chairwomen

Gamma Phi Beta Sorority
01.2024 - Current
  • Created and scheduled sorority sisterhood events
  • Booked rooms
  • Brainstormed ideas for sorority events

Education

Business Management

University of Delaware
Newark, DE
05.2026

Sleepy Hollow High School
Sleepy Hollow, NY
06.2022

Skills

  • Customer Engagement
  • Foodservice
  • Staff Management
  • Scheduling
  • Event Preparation
  • Customer Experience Management
  • Sanitation

Accomplishments

  • First Semester 2022 - Dean's List
  • Merit Scholarship Recipient
  • Member of Gamma Phi Beta Sorority, 2023-Present
  • Club Field Hockey Representative of UDance, 2022-2023
  • Gamma Phi Beta Recruitment Day Chair, 2024 Spring Semester

Timeline

Sisterhood Chairwomen

Gamma Phi Beta Sorority
01.2024 - Current

Game Coordinator

University of Delaware Club Field Hockey
12.2023 - Current

Cafe Manager

Main Street Sweets
2016 - Current

Business Management

University of Delaware

Sleepy Hollow High School

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Elle Bertolacci