Elle Charmant
San Diego,CA
Summary
Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to drive team success and make valuable contributions to organizational growth.
Overview
19
19
years of professional experience
Work History
Pathology Coordinator
Scripps Memorial Hospital La Jolla
12.2022 - Current
- Spearheaded initiatives aimed at reducing overall costs without compromising service quality or patient outcomes.
- Optimized workflows in the pathology department for improved efficiency.
- Facilitated interdepartmental collaboration for optimized patient care.
- Promoted superior patient care by fostering collaboration among staff, physicians and community organizations.
- Spearheaded and implemented new projects to expand scope of engagement.
Client Service Representative
Biotheranostics
10.2019 - 11.2022
- Maintained strict confidentiality while handling client data.
- Provided exceptional customer service in challenging environments.
- Provided accurate details to clients about products and services efficiently.
- Guaranteed meticulous record-keeping through proactive updating of client details.
- Fostered trust by maintaining consistent communication with clients.
School Registrar (Temp)
San Diego Culinary Institute
05.2017 - 11.2017
- Administered standardized Wonderlic exam to prospective students.
- Streamlined culinary job placement through structured externship programs.
- Aided in distributing course catalogs, class schedules, and registration materials.
- Ensured accuracy and reliability by performing consistent reviews of student data.
Administrative Assistant
Eastridge
09.2015 - 11.2017
- Recognized for as an in-demand contractor worker for employment agencies throughout the San Diego area
- Demonstrated ability to quickly learn organizational processes, workflows, policies and procedures of various companies
- Delivered superior marks on client evaluations and repeatedly offered full-time positions at the culmination of temporary contracts
Operations Assistant (Temp)
Altegris Financial Investments
04.2017 - 05.2017
- Maintained precise investor/client documentation.
- Audited over 200 data entry reports for accuracy and compliance.
- Ensured accuracy in data entry to support administrative functions.
- Proofread and edited documents for accuracy and grammar.
HR Administrative Assistant (Temp)
Inseego Corporation
02.2017 - 04.2017
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks
- Reviewed, amended and updated policies and procedures of the front desk's handbook
Resident Relations Representative
Irvine Companies
02.2016 - 02.2017
- Authored individualized 'Move In/Move Out guides to assist residents
- Improved NPS scores from 30% to over 100% through development of an effective customer experience culture
- Partnered with the operations of two luxury apartment communities, 561-unit residential community apartment homes
- Exceeded annual occupancy objective of 95% by a margin of 9% while renewing leases at an average of 10-20% increases
Cosmetic Counter Manager
Macy’s
08.2005 - 09.2015
- Enhanced team performance by teaching effective sales techniques.
- Managed cosmetic counter operations in alignment with corporate protocols.
- Evaluated sales metrics for goal-setting initiatives.
- Oversaw effective stock management.
- Implemented successful selling strategies to consistently hit sales goals.
- Facilitated effective communication regarding cosmetics products and sales approaches.
- Planned and prepared for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
Education
Bachelor of Fine Arts (B.F.A.) - Fashion Merchandising
Academy of Art University
San Francisco, CA06.2013
Skills
- MS Word
- Excel
- PowerPoint
- Outlook
- Google Workspace Suite
- Google Docs
- Google Sheets
- Accurate data entry
- Typing - 60wpm
- Communication
- Customer Service
- Organizational Skills
- Technology-savvy
- Calendar Management
- QuickBooks
- MailChimp
- Salesforce
- Attention to detail
Projects
Digital Marketing Freelance
- Cultivated relationships with key retail partners to increase sales and brand awareness.
- Marketed to over 500 customers by use of Mailchimp email marketing service and Facebook ads.
- Leveraged social media digital and marketing skills to create social media campaigns that increased monthly website traffic by 65%.
- Generated website traffic which led to conversion of 50% increase in sales by implementing a successful Google search console optimization.
Peer Group Leader - Career Karma
- Mentor and support peers in transitioning from a non-traditional background to the tech industry.
- Promote a positive and inclusive environment for learning and development.
- Provide resources and advice to help peers overcome challenge
Timeline
Pathology Coordinator
Scripps Memorial Hospital La Jolla
12.2022 - Current
Client Service Representative
Biotheranostics
10.2019 - 11.2022
School Registrar (Temp)
San Diego Culinary Institute
05.2017 - 11.2017
Operations Assistant (Temp)
Altegris Financial Investments
04.2017 - 05.2017
HR Administrative Assistant (Temp)
Inseego Corporation
02.2017 - 04.2017
Resident Relations Representative
Irvine Companies
02.2016 - 02.2017
Administrative Assistant
Eastridge
09.2015 - 11.2017
Cosmetic Counter Manager
Macy’s
08.2005 - 09.2015
Bachelor of Fine Arts (B.F.A.) - Fashion Merchandising
Academy of Art University
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