Elle Eisen
Philadelphia,PA
Summary
I am a hardworking and dedicated job seeker, with strong organization skills. I've worked as a barista and hostess and have learned exceptional service and high-quality beverage preparation. At HH Tea, I mastered beverage artistry and safe food handling. I'm skilled in espresso machine operation and great at making flawless drinks served hot and cold. I'm always ready to help and take on responsibilities.
Overview
2
2
years of professional experience
Work History
Bubble Tea Barista
HH Tea
05.2023 - 09.2023
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
Barista
Left Hand Coffee
04.2022 - 08.2022
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Hostess
Sen
05.2021 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.
Education
Bachelor of Arts - Fine Art
The University of The Arts
Philadelphia, PA06.2027
Skills
- Friendly and outgoing
- Opening and closing duties
- Order Taking
- Espresso machine operation
- Excellent memory
- Beverage Preparation
- Safe Food Handling Practices
- Table setting knowledge
- Table Bussing
- Available Weekends
- Resolving Complaints
Languages
French
Limited Working
Timeline
Bubble Tea Barista
HH Tea
05.2023 - 09.2023
Barista
Left Hand Coffee
04.2022 - 08.2022
Hostess
Sen
05.2021 - 08.2021
Bachelor of Arts - Fine Art
The University of The Arts
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