Elle Mitsakopoulos

•Conducted market research to identify trends and opportunities for brand development, then create strategic plans to capitalize on them, ensuring COCO5 remains competitive and innovative in the market.

• Organized and hosted exclusive brand events and experiences to create emotional connections with consumers and improve brand loyalty, leading to increased brand advocacy and word-of-mouth marketing for COCO5.

• Conducted regular market research to stay informed about the latest tanning trends, products, and techniques, providing valuable insights to enhance the company's offerings and attract more customers.

• Developed personalized tanning plans for clients based on their skin type, preferences, and desired results, ensuring a high level of customer satisfaction and loyalty.

• Built a strong social media presence to share brand news, promotions, and product information with fellow students.
• Held trunk shows on Arizona State University Campus
• Used Excel to keep track of sales

• Generate creative and engaging social media content to increase brand awareness and attract new customers, utilizing trending hashtags and viral marketing strategies to maximize reach and engagement in the fashion and retail market

• Organized and planned pop-up events for brand awareness and client outreach

• Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings using software

• Implemented creative strategies to enhance the overall guest experience and increase customer loyalty

• Utilize organizational skills to manage guest inquiries, customer service requests, and reservation bookings efficiently using software, ensuring a seamless and memorable experience for guests

• Assisted customers in creating personalized style recommendations based on current fashion trends and Brandy Melville's brand aesthetic, enhancing the shopping experience and increasing customer loyalty.