Elle Mobley

As a Financial Administration Coordinator, I am responsible for providing budgetary assistance and financial forecasts to Deans and department heads while monitoring budgets across multiple accounts, providing analyzed data and resolving reimbursement inquires and accounting or budget issues. The main aspect of my position involves maintaining records of financial transactions, compiling data, and preparing reports. Investigating and Resolving discrepancies requires advanced knowledge of policies and procedures, which I am well equipped in to be able to recommend audits when deemed necessary. I also Implement cost-saving measures through resource allocation optimization, leading to significant budget reductions.

Working as a qualified and skilled Associate Banker, I encompassed the highest level of consultative sales skills as well as building lasting client relationships. I worked collaboratively with a team of skilled professionals to convey strong written and verbal communications. I dealt with account maintenance and customer issue resolution, as well as everyday transactions that were completed quickly and efficiently. I have learned different operations of the bank and various facets of mortgage, consumer, and relationship banking. I was custodian of the ATM's at our branch, which require timely maintenance as well as communication with my superiors about the daily operations and any technical issues. I was expected, and have succeeded in, meeting different partner referrals, account openings, as well as participating in the community through different community organization projects and non-profit volunteer programs.

As a Relationship Banker I specialized in building client relationships along with conducting daily transactions quickly and accurately. I dealt with many account maintenance requests that often accompanied customer issue resolution tactics. I have succeeded in meeting different account opening goals and partner referrals, as well as participating in the community. I was experienced in calling clients and potential clients to renew or build lasting relationships by encapsulating the highest level of sales skills. Formulating responses to issues or other technical troubleshoots was a big part of my day to day. I also maintained a balanced till and count the vault/make sales to the vault daily.

Working as a customer service specialist, also known as a front end lead manager, I was in charge of all cashiers on the front end including initial training, using my manager numbers to override any transaction problems at my discretion, and reporting store numbers or any suggestions/concerns to the store manager. I was the primary point of contact for vendors, external parties, and any other inquiry about the operations, delivery, or business of the establishment. I provided quick, quality customer service while successfully promoting loyalty account opening, credit card sign-ups, and protection plans for qualifying items. I counted 5+ tills at closing and prepared the deposit for the bank in the morning. Trained in several different departments due to intuitive to pick up shifts and help in any way needed.

Began as a Utility Clerk and was promptly promoted to Cashier. Responsibilities include cash handling, customer service, teamwork, and team building. Left position due to moving to Bloomington, IN to attend IU.

Worked as an Administrative Assistant; Duties includes scheduling, multiple clerical tasks, customer service, cold calling, ect. Responsibleness included extensive market research to better serve the community and their needs. Left portion due to family move to Huntington, IN.