Elle Nielsen
Harrison Recreation
Harrison,ME
1
Certification
2
years of professional experience
Early-career professional with experience in customer support, after-school care, and camp supervision. Skilled in communication, problem-solving, and team support, with a strong record of handling concerns, training new staff, and maintaining organized, welcoming environments for children and customers.
Work History
Summer Camp Counselor
2 Years 2 Months- Supervised campers during daily activities, maintaining a safe, structured environment.
- Supervised campers during daily activities, maintaining a safe, structured environment.
- Monitored camper behavior and resolved conflicts using positive guidance techniques.
- Communicated with parents and guardians regarding daily concerns, needs, and updates.
- Worked with children of varying age, interest, skill, and developmental levels.
Customer Experience Coordinator
9 Months- Coordinated customer service follow-ups, resolving routine inquiries with accurate, timely communication.
- Documented customer concerns and routed issues to appropriate store leaders for prompt resolution.
- Supported front-end operations by guiding associates through returns, exchanges, and register procedures.
- Monitored sales floor service standards, reinforcing clean, organized, and shopper-ready presentation.
- Resolved escalated customer issues, ensuring timely resolution and maintaining high levels of satisfaction.
- Trained new team members on company guidelines and best practices for exceptional customer service delivery.
After-School Care Provider
5 Months- Supervised students during after-school activities, maintaining safe, a safe, structured environment.
- Supervised students during after-school activities, maintaining safe, structured environment.
- Monitored student behavior, redirected conflicts, and promoted positive group participation.
- Coordinated daily routines, including snack service, transitions, and dismissal procedures.
Education
High School Diploma
Skills
Childcare supervision
Conflict resolutiontion
Conflict resolution
Problem-solving
Attention to detail
Relationship building
Role modeling
Creativity and innovation
Conflict resolution
Certification
- CPR & First Aid Training - June 2026
- Mandated Reporter Training - October 2025
Timeline
Customer Experience Coordinator
Marshalls
10.2025 - 07.2026Read More
After-School Care Provider
Harrison School Age Childcare
10.2025 - 03.2026Read More
Summer Camp Counselor
Harrison Recreation
06.2024 - 08.2026Read More
Oxford Hills Comprehensive High School
High School Diploma
Read More