Elle S. Friess

• Provided 2-3 patients per shift with direct nursing care while monitoring changes in condition and responding promptly to concerns.
• Collaborated with physicians and care teams to support timely updates and coordinate treatment plans.
• Performed detailed patient assessments and documented findings clearly for ongoing treatment planning.
• Monitor neonatal patients closely and escalate clinical changes promptly to the appropriate care team.
• Maintain a calm bedside presence during high-acuity situations and changing patient needs.
• Promote patient and family advocacy by relaying concerns and clarifying care plans.
• Educated patients and families on treatment plans, discharge instructions, and self-care expectations.

• Manage 4-5 pre-operative and post-operative spinal and orthopedic patients per shift while balancing acuity and evolving care needs.
• Perform thorough patient assessments to detect changes in condition and initiate timely interventions when needed.
• Prioritize nursing interventions using clinical judgment to respond effectively to individual patient needs.
• Step into charge nurse coverage to support staff, coordinate unit operations, and reinforce safe workflow.
• Collaborate with interdisciplinary teams to build individualized care plans and support consistent patient education.

• Partnered with dental professionals to tailor marketing strategies to customer needs and service priorities.
• Planned and executed promotional events to engage prospects and showcase studio services.
• Maintained strong client relationships as the primary contact for questions, concerns, and follow-up.

• Assisted with emergency stabilization for high-risk newborns in the neonatal ICU alongside the care team.
• Supported neonatal care interventions for premature and critically ill infants during night shifts under preceptor supervision.
• Collaborated with interdisciplinary teams to develop individualized care plans for complex neonatal patients.
• Educated parents on infant care, feeding techniques, and developmental milestones with clear, reassuring guidance.
• Advocated for parents during stressful situations by listening closely and relaying concerns to the care team.
• Provided compassionate emotional support that strengthened family-centered care and improved communication with families.

• Greeted and seated guests daily, maintaining prompt, courteous service during busy shifts.
• Managed 10-15 reservation requests daily, balancing seating assignments and table availability during peak service.
• Coordinated with waitstaff to prioritize tables and keep service flowing smoothly throughout each shift.
• Maintained the reservation system, organizing bookings and wait times to support efficient front-of-house operations.
• Trained new team members on hosting protocols, guest communication, and service standards.

Bachelor of Science in Nursing

• Cum Laude Graduate
• Sigma Theta Tau International Honors Society Member
• Delta Gamma Member
• Capstone: Neonatal ICU Internship