Summary
Overview
Work History
Education
Skills
Interests
Timeline
Barista
Elle Townsend

Elle Townsend

Arroyo Seco,NM

Summary

Dynamic professional with a proven track record in guest relations and complaint handling at Auslander. Adept at thriving under pressure, I excel in organization and collaboration, ensuring projects are delivered on time and within budget. My design expertise and strong interpersonal skills foster positive environments and enhance client satisfaction.

Overview

22
22
years of professional experience

Work History

Front Desk / Housekeeping

Auslander
12.2024 - Current
  • Balanced multiple priorities during peak check-in/check-out periods while maintaining exceptional guest service levels.
  • Communicated effectively with colleagues from diverse backgrounds, fostering a positive working environment for all employees.
  • Supported other departments during busy periods or staffing shortages, demonstrating flexibility and adaptability within the role.
  • Conducted regular inspections of rooms before guest arrival, ensuring quality standards were consistently met.

Barista

Taos Java
01.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Interior Designer

Contactor
05.2003 - 10.2022
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.

Education

Associate of Arts - Interior Design

IUPUI
Indianapolis, IN
05-2001

Skills

  • Work under pressure
  • Strong organization
  • Guest relations
  • Complaint handling

Interests

  • Yoga
  • Mindfulness Practices
  • Gym Workouts
  • Enjoy participating in [activity] for overall physical and mental well-being

Timeline

Front Desk / Housekeeping

Auslander
12.2024 - Current

Barista

Taos Java
01.2023 - Current

Interior Designer

Contactor
05.2003 - 10.2022

Associate of Arts - Interior Design

IUPUI

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