Elle Lee Barnes
Sales And Operations Manager
McKinney,TX
Summary
Dynamic Operations Manager with a proven track record at Mindcolor Autism, excelling in team leadership and organizational management. Spearheaded initiatives that retained over 90% of staff through innovative training and morale-boosting activities. Expert in sales presentations, ensuring operational profitability and growth with a keen eye for business strategy development.
Overview
9
9
years of professional experience
Work History
Operations Manager
Mindcolor Autism
01.2024 - Current
- As an Operations Manager, I oversaw the growth of the center by conducting sales presentations and meeting operational standards, as I am responsible for the growth of the center.
- I was able to manage an enrollment utilization of 80% or higher by managing my staff and client schedules to maximize therapist utilization.
- I oversee all onboarding of new staff, and I have over a 90% success rate of onboarding and training staff.
- By managing my client’s attendance and building solid relationships with families, I am able to encourage families to come into therapy to meet their maximum prescribed hours; by doing this, I am ensuring the growth of the company and the center as a whole.
- Additionally, I oversee and manage all staff and clients’ sessions are billable as this ensures the company is staying profitable, while focusing on the operations of the center
- I also direct the marketing initiatives of the center and represent the company while presenting sales presentations, tours and explaining the service
- I planned and hosted community outings for our families who are willing to attend, by doing this I can market our center by going out into the community and meeting with families and other professionals
- I support the overall moral of the center as well
- By doing this I have been able to retain over 90 percent of my staff and have multiple staff who have encouraged others to apply to our company
Operations Manager
Behavioral Innovations
01.2023 - 01.2024
- I was the operations manager for this ABA center
- One goal as a operations manager was staff retention; I managed over 37 employees
- I used positive reinforcement such as a reward system to motivate staff to complete their duties while also making their work environment fun and exciting
- I provided onboarding and offboarding while making sure that training was successful for new therapists, which also provided higher success in retention of staff
- I prepared payroll for final approval, this pertained high level of detail due to changes and the staff size
- Culture was another focus of mine while being an operational manager
- I had a high success rate of employees joining fun staff outings
- I was able to provide feedback to employees so they could obtain their highest goals in their careers
Leadership Role
Primrose Schools
01.2021 - 01.2022
- While in graduate school, I worked in a leadership role as an office manager for a private preschool
- Using positive behavioral support, such as feedback and providing a motivating work environment
- I was able to change the culture and environment of the school to support a workplace that is well rounded for teachers and staff to thrive
- I worked closely with the franchise owner to produce multiple engaging and reinforcing programs to retain staff
- While also overseeing the front office, I ran multiple projects for the school
- I provided administrative onboarding and support to new hires
- Developed and facilitated engaging staff training and development
- My duties also included paying all bills timely and producing month-end reports of all credit card receipts in excel
Onboarding and Training Assistant
01.2021 - 12.2021
- Used Behavior Skills Training to teach new therapists on ethical codes, how to interrupt data and graphs
- Consulted incoming therapists on how to implement behavior change programs to clients and stakeholders in multiple settings
- I motivated staff utilizing effective feedback, specific praise, and evaluated therapists’ skills to develop different goals for the therapist to work on during their onboarding process
Behavior Change Specialist
Action Behavior Center
01.2019 - 12.2021
- Under the supervision of a Board-Certified Behavior Analyst, collected data of human behaviors to better provide behavior consultation to the client, parents, and stakeholders
- I was able to produce multiple behavior change programs and was able to pitch programs to parents and stakeholders
Registered Behavior Technician
The University of Kansas
01.2019 - 12.2019
- Under the supervision of a Board-Certified Behavior Analyst, implemented appropriate behavior programs with children with intellectual and developmental disabilities
- Was able to assist in conducting assessments
Behavior Specialist
The University of Kansas
01.2018 - 12.2019
- Under the supervision of a Board-Certified Behavior Analyst, implemented appropriate behavior programs with children with intellectual and developmental disabilities
- Was able to assist in conducting assessments (VB-MAPP, ADOS) effectively
- Developed complex data collection, developed goals for clients and stakeholders using quantitative human data
Undergraduate Teacher
The University of Kansas
01.2016 - 12.2019
- I was a lead teacher for an inclusive preschool classroom while conducting a classroom setting
- I also supervised two assistant teachers
- I provided training for incoming student teachers while also providing them a motivating work place
Undergraduate Practicum Student
The University of Kansas
01.2018 - 12.2018
- Under the supervision of a Board Certified Behavior Analyst, implemented appropriate behavior programs in a 1:1 setting, with children with intellectual and developmental disabilities
- Developed complex data collection, developed goals for clients and stakeholders using quantitative human data
Education
Master of Science - Educational, emphasis in Behavioral Science
Baylor University
Waco, TxBachelors - Applied Behavioral Science
The University of Kansas
Lawrence, KsSkills
- Sales presentations and marketing
- Health and safety compliance
- Marketing
- Performance reporting
- Purchasing and procurement
- Business strategy development
- Team leadership
- Business development understanding
- Business administration
- Organizational management
Gpa
3.90
Degree
MSED
Research
- Graduate Research Assistant, Baylor Clinic, Assessments, Research, and Education, 01/01/21, present, Collected qualitative behavioral data., Developed graphs to present to stakeholders., Provided parent and staff training.
- Undergraduate Research Assistant, Research Lab, The University of Kansas, 01/01/18, 12/31/19, Experience with interpretation, data collection, and data analysis., Conducted assessments and provided presentations.
- Undergraduate Research Assistant, Early Childhood Education Research Lab, The University of Kansas, 01/01/17, 12/31/18, Conducted research sessions and data analysis., Provided presentations to stakeholders.
Timeline
Operations Manager
Mindcolor Autism
01.2024 - Current
Operations Manager
Behavioral Innovations
01.2023 - 01.2024
Leadership Role
Primrose Schools
01.2021 - 01.2022
Onboarding and Training Assistant
01.2021 - 12.2021
Behavior Change Specialist
Action Behavior Center
01.2019 - 12.2021
Registered Behavior Technician
The University of Kansas
01.2019 - 12.2019
Behavior Specialist
The University of Kansas
01.2018 - 12.2019
Undergraduate Practicum Student
The University of Kansas
01.2018 - 12.2018
Undergraduate Teacher
The University of Kansas
01.2016 - 12.2019
Master of Science - Educational, emphasis in Behavioral Science
Baylor University
Bachelors - Applied Behavioral Science
The University of Kansas
Similar Profiles
ILEANA CARVAJALILEANA CARVAJAL
Board Certified Behavior Analyst at Mindcolor AutismBoard Certified Behavior Analyst at Mindcolor Autism
Cheyanne ReynaCheyanne Reyna
Student Behavior Analyst at Mindcolor AutismStudent Behavior Analyst at Mindcolor Autism
Ashley MaziarskiAshley Maziarski
Student Analyst at Mindcolor AutismStudent Analyst at Mindcolor Autism