Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
Affiliations
References
Timeline
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Ellen Anderson

Ellen Anderson

Macon,GA

Summary

Dynamic healthcare professional with a proven track record at excelling in patient referrals and client relationship management. Skilled in interdisciplinary collaboration and advocacy, I have successfully cultivated partnerships and facilitated educational events, enhancing community outreach and improving patient care outcomes. Passionate about driving positive change in healthcare.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Physician Liaison

Piedmont Cancer Institute
Atlanta, GA
11.2024 - Current
  • Cultivated partnerships with healthcare providers to boost patient referrals.
  • Facilitated educational events aimed at informing staff regarding cancer treatment options.
  • Assisted in maintaining accurate records of physician interactions and referrals.
  • Engaged in networking events to enhance professional connections within medical community.
  • Managed database of contacts while monitoring interactions with key stakeholders.
  • Attended health fairs, community events, seminars, conferences, and other networking opportunities to build relationships with providers.
  • Developed and maintained relationships with physicians and other healthcare professionals to promote organization's services.
  • Provided feedback on market trends, competitive landscape, and customer needs to senior leadership team.

Patient Safety Officer/Senior Relationship Manager

City of Hope
Newnan, GA
01.2014 - 06.2024
  • Conducted comprehensive safety audits across various departments.
  • Developed and implemented patient safety training programs for staff.
  • Analyzed patient incident reports to determine root causes.
  • Facilitated multidisciplinary meetings to discuss safety protocols and updates.
  • Assisted in the development of risk management strategies for patient care.
  • Facilitated communication between hospital departments regarding issues impacting quality of care or patient safety.
  • Cultivated strong client relationships through regular communication and engagement.
  • Developed tailored solutions to meet unique client needs and objectives.
  • Facilitated onboarding processes for new clients, ensuring a smooth transition.
  • Educated clients on available products and services to maximize benefits.

Rehab Liaison

Encompass Health Rehabilitation
Newnan, Georgia
03.2020 - 10.2021
  • Facilitated patient admissions by coordinating with healthcare providers and families.
  • Evaluated patient needs to determine appropriate rehabilitation services and resources.
  • Collaborated with interdisciplinary teams to develop customized care plans for patients.
  • Managed patient referrals ensuring timely access to rehabilitation services.
  • Educated families on rehabilitation processes and available support services.
  • Conducted follow-up assessments to monitor patient progress and adjust care plans.
  • Utilized electronic health records to maintain accurate patient information and documentation.
  • Advocated for patients' needs by communicating effectively with healthcare professionals.

Cardiac and Emergency Room Nurse

Southern Regional Medical Center
Riverdale, Georgia
10.2008 - 01.2014
  • Assessed patient conditions and prioritized care based on severity.
  • Administered medications and coordinated treatment plans with medical staff.
  • Monitored vital signs and documented changes in electronic health records.
  • Collaborated with interdisciplinary teams to enhance patient outcomes.
  • Educated patients and families on treatment options and discharge instructions.
  • Managed emergency situations using critical thinking and rapid response skills.
  • Maintained a sterile environment and followed infection control protocols.
  • Trained new nurses on emergency procedures and hospital protocols.

Education

Master of Science - Health Adminsitration

University of Phoenix
Phoenix, Arizona
02-2021

Associate of Science - LPN

West Georgia Technical College
Newnan, Georgia
06-2008

Skills

  • Patient referrals
  • Client relationship management
  • Interdisciplinary collaboration
  • Problem solving
  • Advocacy skills
  • Effective written and verbal communication
  • Community outreach techniques
  • Effective communication

Accomplishments

  • Excellence in Caring and Compassion award Southern Regional Medical Center 5/2011, 5/2010, 5/2009. •Most caring and compassionate nurse award. 2011 Cherie Roach Nursing Scholarship Award Southern Regional Medical Center. A3 Performance Improvement Project Completion Award Cancer Treatment Centers of America June 2015. S2S Silver award recipient Cancer Treatment Centers of America August 2015. Excellence in Leadership award Cancer Treatment Centers of America 2016. S2S Platinum award recipient Cancer Treatment Centers of America 2018. S2S Silver award recipient Cancer Treatment Centers of America 2020.

Certification

  • ACLS
  • BCLS
  • LPN

Affiliations

  • Actively volunteer with Perfusion Solutions Inc. and assist with inventory count, attend Organ Procurement opportunities in the OR with perfusionists

References

References available upon request.

Timeline

Physician Liaison

Piedmont Cancer Institute
11.2024 - Current

Rehab Liaison

Encompass Health Rehabilitation
03.2020 - 10.2021

Patient Safety Officer/Senior Relationship Manager

City of Hope
01.2014 - 06.2024

Cardiac and Emergency Room Nurse

Southern Regional Medical Center
10.2008 - 01.2014

Master of Science - Health Adminsitration

University of Phoenix

Associate of Science - LPN

West Georgia Technical College

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