Ellen Bova
Federal Way,WA
Summary
Warehouse professional with expertise in inventory management and team collaboration. Proven track record of improving operational efficiency while ensuring safety and customer satisfaction. Strong ability to streamline processes and enhance productivity.
Overview
10
10
years of professional experience
Work History
Warehouse Shipping,picking
Herman Pearl Co (Design Imports)
03.2020 - 10.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
Asst Manager/Maintenance/Cook
Seattle Tacoma Koa Campground
03.2015 - 02.2022
- Assisted in managing daily campground operations and maintenance activities.
- Coordinated guest reservations and check-in processes for a smooth experience.
- Supervised staff to ensure adherence to campground policies and procedures.
- Developed training materials for new employees on customer service standards.
- Implemented inventory management systems for supplies and equipment use.
- Conducted site inspections to maintain safety and cleanliness standards.
- Resolved guest complaints promptly to enhance visitor satisfaction levels.
- Organized community events to promote engagement among campers and staff.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained cleanliness and organization in kitchen and food storage areas.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Trained new kitchen staff on food safety practices and cooking techniques.
- Ensured compliance with health regulations by monitoring food preparation processes.
Warehouse Shipping,picking
Herman Pearl Co Design Imports
03.2019 - 02.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Processed incoming shipments and verified contents against packing lists.
- Organized and maintained inventory storage areas for efficient access.
- Operated forklifts and pallet jacks to move goods safely within the warehouse.
- Prepared outgoing shipments by packaging products according to specifications.
Education
High School Diploma - Cooking,Restaurant Management
Culinary Institute of America
Hyde Park, NY05.1980
Highline High School
Burien, WA06.1974
Some College (No Degree) - Business Management
So Seattle Community College
Seattle, WASkills
Logistics and shipping Inventory oversight Technology-assisted data entry Sales and merchandising Customer relations
Additional Information
Retail sales and store stocking
Timeline
Warehouse Shipping,picking
Herman Pearl Co (Design Imports)
03.2020 - 10.2024
Warehouse Shipping,picking
Herman Pearl Co Design Imports
03.2019 - 02.2021
Asst Manager/Maintenance/Cook
Seattle Tacoma Koa Campground
03.2015 - 02.2022
High School Diploma - Cooking,Restaurant Management
Culinary Institute of America
Highline High School
Some College (No Degree) - Business Management
So Seattle Community College