Ellen Bradshaw
Frankfort,KY
Summary
Utilize my skills and abilities to advance my career path. To secure a challenging position to expand my knowledge and advance my current skills.
Overview
11
11
years of professional experience
Work History
Administrative Specialist III
Kentucky Personnel Cabinet
06.2023 - Current
- Provides professional support to the Personnel Cabinet in developing, tracking, implementing, and maintaining the education verification and validation process.
- Researches schools to ensure legitimacy and work closely with management on issues that may result in decertification from a classified position.
- Ensures required education documents are submitted in a specified timeline.
- Analyzes and verifies required education based on approval in recruitment system and schools credentials.
- Corresponds daily with agency HR requesting education for appointed, reclassed, transferred, or demoted employees, when education is required.
- Processes business request tickets relating to education verification.
- Maintain education excel sheets.
- Post classified jobs requisitions in MyPurpose.
Dental Office Receptionist
Family Dental Center
10.2018 - 05.2023
- Greet customers
- Update patient personal information for record keeping
- Verify each appointment with patients and reschedule appointments as needed
- Present treatment plans and the estimated cost for the patient for each procedure
- Organize and maintain patient filing system
- Collect money from patients after appointments
- Answer incoming phone calls
- Make follow-up appointments
- Follow up on unpaid patient account balances
- Prepare necessary paperwork for new patients or update history on current patients
- Verify eligibility and benefits with insurance agencies
Dental Office Receptionist
O’Donnell Family Denistry
06.2017 - 09.2018
- Greet customers
- Update patient personal information for record keeping
- Verify each appointment with patients and reschedule appointments as needed
- Present treatment plans and the estimated cost for the patient for each procedure
- Organize and maintain patient filing system
- Collect money from patients after appointments
- Answer incoming phone calls
- Make follow-up appointments
- Follow up on unpaid patient account balances
- Prepare necessary paperwork for new patients or update history on current patients
- Verify eligibility and benefits with insurance agencies
Waitress
Beef O’ Brady’s
08.2017 - 05.2018
- Took orders in person and via phone
- Prepared food and to-go orders for customers
- Kept the restaurant clean at all times
- Ensure customer satisfaction
- Monitored inventory and ensure necessary items were ordered when low
- Stock/refill necessary items daily
- Refill inventory
- Reconcile drawer at the end of each shift and prepare funds for deposit
- Clean tables as they were vacated by customers including removing dishes, paper products, etc
- Open restaurant daily, ensuring set-up was complete.
Cashier
Chick’s Wings
04.2017 - 07.2017
- Took orders in person and via phone
- Prepared food and to-go orders for customers
- Always kept the restaurant clean
- Ensure customer satisfaction
- Monitored inventory and ensure necessary items were ordered when low
- Stock/refill necessary items daily
- Refill inventory
- Reconcile drawer at the end of each shift and prepare funds for deposit.
Waitress
Sidlines
08.2016 - 03.2017
- Write patrons food orders on slips, memorize orders and manage food resources
- Serve food and beverages to customers
- Operated POS terminals to input customer orders, swipe credit cards and enter cash amounts received
- Monitor inventory and ensure necessary items were ordered when low
- Train new waiters, ensuring attention to detail and comprehensive understanding of restaurant methodology and practices
- Open and close
- Stock/refill necessary items daily
- Wipe tables, vacuum, sweep and mop floors.
Tanning Consultant
Suntan City
12.2015 - 07.2016
- Answered customer service questions and addressed problems and complaints in-person and via phone
- Scheduled appointments
- Assessed customer needs
- Offer consultancy services to clients
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Participated in various incentives programs and contests designed to support achievement of production goals.
Basket Worker
Juniper Hills Aquatic Center
05.2015 - 08.2015
- Handled each station at the job, mostly the lazy river
- Cleaned the pool deck, the food area deck, and the restrooms
- Also helped with admissions
- Made sure everyone was treated fair but tried to make sure those were taking advantage of that
- Basket workers usually helped everywhere around the pool and made sure the pool was clean.
Cashier / Sales Associate
Cheapskates Consignment
10.2013 - 08.2014
- Arranged and organized racks of clothing, helped customers find what they needed, arranged clothes to be put onto the racks, helped with sales and discounts
- A lot of organizing and arranging
- Daily cleaning of the store
- Helping customers set up their consignment accounts and distributing their money when clothes were sold
- Deciding which clothes to keep or give back when customers brought things in.
Waitress
Melanie’s on Main
05.2013 - 08.2013
- Check with customers to ensure that they are enjoying their meals and take action to correct any problem
- Collect payments from customers
- Write customers food orders on order slips, memorize orders or enter orders into computers for transmittal to kitchen staff
- Take orders from customers for food or beverage
- Clean tables or counters after customers have finished dining
- Inform customers of daily specials
- Remove dished and glasses from tables or counters, take them to kitchen for cleaning
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning carpet.
Education
No Degree - Business
Morehead State University
Morehead, KYNo Degree - Strategic Communications
Eastern Kentucky University
Richmond, KYComprehensive Dental Assisting Program - Expanded Duties Dental Asst.
Medquest College
Lexington, KY02.2018
High School Diploma - general education
Franklin County High School
Frankfort, KY06.2014
Skills
- Multi-tasking
- Active learning
- Social Perceptiveness
- Complex Problem Solving
- Time Management
- Personnel and Human Resources
- Computers and Electronics
- Critical Thinking
- Active Listening
Timeline
Administrative Specialist III
Kentucky Personnel Cabinet
06.2023 - Current
Dental Office Receptionist
Family Dental Center
10.2018 - 05.2023
Waitress
Beef O’ Brady’s
08.2017 - 05.2018
Dental Office Receptionist
O’Donnell Family Denistry
06.2017 - 09.2018
Cashier
Chick’s Wings
04.2017 - 07.2017
Waitress
Sidlines
08.2016 - 03.2017
Tanning Consultant
Suntan City
12.2015 - 07.2016
Basket Worker
Juniper Hills Aquatic Center
05.2015 - 08.2015
Cashier / Sales Associate
Cheapskates Consignment
10.2013 - 08.2014
Waitress
Melanie’s on Main
05.2013 - 08.2013
No Degree - Business
Morehead State University
No Degree - Strategic Communications
Eastern Kentucky University
Comprehensive Dental Assisting Program - Expanded Duties Dental Asst.
Medquest College
High School Diploma - general education
Franklin County High School
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